Registry Agent

Chestermere Lake Registry - Chestermere, AB (30+ days ago)

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Chestermere Lake Registry Agent

  • 18 years of age or older
  • Satisfactory Police Information Check
  • High school diploma or high school equivalency
  • Be able to work every Saturday 9 am - 2 pm.
  • We will train
  • Be able to Speak, Write, Read and understand English

Responsibilities

  • Answer over-the-phone inquiries, greet customers and offer customer services to clients
  • Identify services required and determine whether accredited to provide required service
  • Provide information, establish customers' eligibility, examine customers' documents
  • Verify identities of customers, assess customers' behaviors and character
  • Print requested products, review products with customers and obtain signatures
  • Check work, deliver products, access appropriate databases and navigate in databases
  • Access procedural guides/links, maintain data integrity and locate correct forms and inventory
  • Issue products and finalize processes
  • Store documents and information securely
  • Protect individual identification and passwords
  • Adhere to employee and agent codes of conduct
  • Secure physical work-spaces and inventory
  • Follow paper/document management protocols
  • Follow policies and procedures for each service, explain procedures to customers advise customers
  • Apply Freedom of Information and Protection of Privacy (FOIP) Act and apply Personal Information Protection Act (PIPA)
  • Speak, read, write and understand English
  • Handle payments
  • Demonstrate good communication skills, manage time well
  • Present self as professional and friendly to customer and co-workers
  • Be able to work as a team member
  • Pay attention to detail and work well under pressure

Thank you for applying, we will only contact successful candidate.

Job Types: Part-time, Permanent

Education:

  • Secondary School (Required)