Canada Post Customer Service Specialist - (full time 4 and 5 day schedule available, incoming calls)

Nordia - Saint John, NB (30+ days ago)

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Is the customer representative position a career fit for you?

Are you looking for a better work-life balance?
Do you stand out by your friendly and dynamic personality?
Are you committed to serving customers, taking care of their requests and finding solutions?
Do you prefer customer service over sales?

If service is your thing, this is your job! It’s a stimulating position which allows you to work full-time according to the schedule that suits you best: 4 days a week (up to 10h/day) or 5 days a week (up to 8h/day). But most of all, it's the beginning of a career at Nordia!

What you’ll do:
The Customer Service Representative provides phone support to Canada Post customers. Services include delivery status, redirected mail, community mailboxes, rates and general inquiries. The representative offers an efficient, courteous, professional service adapted to the needs of the customers.

What makes Nordia the best place to work:
At Nordia, people are at the heart of our business and our top priority is to provide a rewarding environment for our employees. That's why we are proud to offer the most competitive compensation in the industry, a stimulating work environment and excellent benefits. Our employees confirm it: according to the latest 2017 internal survey, 82% of them would recommend Nordia as an employer to their family and friends!

What we offer:
Option to select a full time schedule built over 4 or 5 days*
Competitive base salary;
Fully paid professional training;
All the support needed to help you reach your full potential;
A full range of benefits after 6 months of service.

What you’ll need:
Friendly, empathic and dynamic: attentive and able to build a relationship of trust with the client;
Experience in customer service;

Be available to work during the following periods*:
Monday to Friday between 8am and 12am (midnight);
Saturday and Sunday between 10am and 10pm;
High school diploma (secondary V).

Discover Nordia Saint John at:

Training starts November 27th

  • Hours and days of work may vary based on business needs and include weekend shifts. The 4-day schedule option (up to 10 hours a day) will take effect following training period which is based on a 5 days a week program. Days off may not be consecutive.