Admin Assistant

KEY Education - Vancouver, BC (4 months ago)

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KEY Education is looking for an Administrative Assistant with great people skills!

This role is integral to, and essential in, providing administrative support and expertise to students and families for administrative and sales-related matters. In this responsibility, there is a clear expectation of meeting, scheduling, filing details about and reporting to parents, teachers, team members, and respective department managers throughout the year.

Fluent English and Mandarin language skills required.

Job duties include:

  • Schedules classes and meetings, coordinates availability with clients and staff as needed, organizes class arrangement and monitors attendance.
  • Collects payments, create invoices, files paperwork for accounting and tracks payments collected.
  • Supports the overall efforts of sales initiatives including informing new prospects about KEY services and expertise.
  • Provides verbal and written translation as needed for communication and marketing purposes (Mandarin).
  • Conducts phone interviews with prospective clients
  • Answers customer inquiries in a timely manner, answers/transfers phone calls and communicates messages to office staff as needed.
  • Assists in sending reports, communicating progress and developing relationships with parents and students.
  • Maintenance of office routine to ensure the smooth operations of organizational procedures including: lock up/open up procedures, mail pickup or delivery, and other administrative or organization-related duties as needed.
  • Continually analyze departmental operations and identify areas requiring improvement.

Job Type: Full-time

Salary: $27,000.00 to $32,000.00 /year

Job Type: Full-time

Language:

  • English (Required)
  • Mandarin (Required)