Requisition ID: 55688
Join the Global Community of Scotiabankers to help customers become better off.
As the Senior Manager - Change Initiatives, you will be responsible for the day-to-day management of ongoing projects in the Business Service Centre, which may involve a medium to high level of complexity and may also involve several internal and external partners. You will support the Vice President and the Change Initiatives team in executing on short and long term automation initiatives that align to the Bank’s Business Banking target model. This role is execution orientated that drives increased customer engagement, lower structural costs, and less friction across the end-to-end business customer journey. Accountabilities
Contribute to the identification and development of short and long term BSC strategic plans and objectives by:
Contributing to the design, implementation and delivery of multiple automation initiatives;
Preparation of Business Cases for assigned initiatives;
Carry out Industry research (new products, programs, systems) to identify and analyze long-term/strategic trends; provide senior management with growth prospects, best practices, weakness & gap assessment and opportunities for innovation, diversification, business and revenue growth;
Developing an understanding of competitor strategies and means of differentiation;
Assessing the feasibility and impact of new products/systems/process implementation within existing infrastructure constraints;
Development of Business Requirements (BRD) on Key Strategic initiatives for internal/external partners.
Day to Day Support of plans for large, complex projects by:
Developing project implementation schedules based on a strong understanding of the impact on the business and key support functions and through reviewing business requirements with internal/external clients and consultants;
Managing and following all project deliverables, activities and dependencies; tracking milestones and priorities;
Ensuring all appropriate departments are represented on the project teams(s);
Preparing associated project budgets;
Monitoring efforts of business line/functional team members without direct authority, ensuring projects are moving ahead and are on schedule;
Influencing and negotiating with project participants and all other stakeholders to maintain support, negotiate priorities and ensure the project stays on track;
Tracking, monitoring and communicating the progress of initiatives against defined project milestones to ensure progress versus expectations.
Support the execution and results for key cross-departmental projects by tracking and reporting on project implementation strategy/communication strategy and ensure acceptance by key parties;
Use standard project methodology documents including Terms of Reference and Project Charters, Dashboards and Gantt charts;
Support in the delivery, execution and consideration of all key aspects of strategic projects including planning, scheduling, resourcing, risk assessment, cost/benefit analysis, time/cost estimates and a review of project work;
Develops and maintains strategic relationships by establishing, building and maintaining relationships with key stakeholders and departments within Canadian Banking and other areas of the Bank;
Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
Bachelor’s degree required
3+ years’ experience managing complex project-based work, including projects that involves automation is required
Experience leading technology projects in relation to business transformation is required
Experience gained in financial services industry is an asset
Experience leading and coaching a team to success is required
Knowledge of Pega is a strong asset
Ability to develop compelling business cases, including cost benefit analyses
Command of project management principles, methodology and tools
Applies strong conflict management skills and expertise to persuade and negotiate effective resolution of issues/disputes
Employs strong verbal and written communication skills to effectively present information to relevant stakeholders at all levels of the organization
This position is located at Tahoe Blvd, Mississauga. Some travel to downtown Toronto will be required
Location(s): Canada : Ontario : Mississauga
As Canada’s International Bank, we are a leader when it comes to inclusion. We are a diverse and global team, speaking more than 100 languages with backgrounds from more than 120 countries. We value the unique skills and experiences each individual brings to the bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Candidates selected for an interview will be contacted directly. If you require accommodation during the recruitment and selection process, please let us know. We will work with you to provide as seamless a recruitment experience as possible.