Home Care Scheduler | Weekends - Oshawa

GrowAFarmersAgency - Oshawa, ON (30 days ago)

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Home Care Scheduler | Weekends(

Job Number:
19002788)

Primary Location
:ON-OshawaAdministrationEmployee Type:Part-Time

Description
:
Forover 50 years Bayshore Home Health has been enhancing the quality of life,dignity and independence of Canadians across the country. As one of Canada'slargest providers of home and community healthcare Bayshore offers competitivecompensation, benefits and flexibility to our dedicated staff. We work togetherevery day to create moments that matter.

Weare growing again and we are looking for additional weekend staff in ourOshawa Branch. As a Client Service Coordinator you would be themain point of contact to our Staff and Clients.

DUTIESAND RESPONSIBILITIES

  • Client inquiries regarding requests for care and service
  • Schedule nurses and caregivers for care and service assignments
  • Report and Collaborate with team members
  • Complete data entry and maintain accurate current scheduling documentation.
  • Assist with training and mentoring of new staff
  • Handle and document client concerns and complaints in a timely manner and asappropriate, notify the Supervisors; maintain appropriate documentation
SCHEDULE
Saturdays in local Branch 8:30-4:30Every second Sunday from home 8:30am-4:30pmEquipment provided

Qualifications
:Education
Minimum - Secondary School Diploma. Completion of a recognized Program, such as the Licensed/Registered Practical Nurse Program and/or a Medical Terminology course is preferred.

Experience
A minimum of two years related customer service experience, preferably in healthcare.

Other Skills and Abilities
Exceptional organizational and interpersonal skills; proven ability to work both independently and as part of a team; ability to meet deadlines and strong commitment to continual learning; demonstrated competency in keyboarding and Windows scheduling software; ability to operate all standard office equipment; proficiency in written and spoken English as well as French in Branch Offices that provide service to French speaking clients.