Contract Performance Officer
Administrative Officer R24
This posting is to establish an eligibility list for future permanent and/or temporary vacancies.
The immediate needs are: a temporary opportunity in Prince George until May 31, 2019, and a temporary opportunity in Kamloops until May 31, 2019.
An excellent opportunity for a self-motivated individual who enjoys variety and challenge in their work day
The Real Property Division (RPD) within the Ministry of Citizens’ Services is authorized and mandated under the Public Agency Accommodations Act to provide a broad suite of real estate services to public agencies. RPD serves the accommodation needs of approximately 30,000 public servants in the British Columbia Public Service and many more in the broader public sector. Our real estate portfolio has 15.4 million square feet of space, including 6.7 million in approximately 475 owned buildings and 8.7 million in 1100 leased and managed buildings. The portfolio includes office space, court houses, health units, correctional centers, highways yards, forestry compounds, laboratories, warehouses, storage space and residences.
RPD’s Facilities Management Services Branch provides ongoing performance monitoring and management of contracts for the provision of facility management services which have been outsourced to private sector service providers. This position is primarily related to the outsourcing of property management and minor project work which is currently provided through the contract with BGIS Workplace Solutions Incorporated (WSI). WSI is one of the largest alternative service delivery agreements in the Government’s portfolio with an estimated contract value of $150 million annually. This position will also support performance monitoring and management of the facility management services delivered as part of Private-Public Partnerships (P3).
The Contract Performance Officer (CPO) plays a leading role in the day to day management and oversight of the province wide outsourcing agreement and its related services with WSI. The CPO is responsible for monitoring the contract deliverables and performance of WSI and P3 service providers to ensure service and standards meet contract requirements; compliance with RPD’ stewardship plans and priorities; quality customer service; and preservation of Government’s buildings and systems asset integrity.
This position applies contract expertise with stakeholder and portfolio knowledge to conduct on-site inspections, process audits, data analysis and problem solve issues ranging from day to day operations through to advising RPD and Service Provider Management and staff, customers, local authorities and landlords, and to provide key information for the improvement of RPD business operations.
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.
For complete details about this opportunity, including accountabilities, please refer to the attached job profile. For specific position related enquiries, please contact Matthew.Seeger@gov.bc.ca. DO NOT SEND YOUR APPLICATION TO THIS EMAIL ADDRESS. For more information about how to create or update your profile and how to submit your application, please refer to the Job Application page on the MyHR website.
NOTE: Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.
In order to be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined below:
Post-secondary education or training in a related discipline (e.g. contract management, facility/property management, real estate, or public administration).
A minimum of two years’ experience in monitoring the provision of outsourced Property Management services, including performance evaluations.
One or more years’ of experience examining, and reporting business data to develop recommendations for decision-making.
Experience in contract management including performing audits, data analysis, contract interpretation, and performance monitoring and measurement.
Experience coordinating corporate initiatives requiring the involvement of multiple stakeholders including executive.
Experience developing reports and presentations as a subject matter expert to support multiple stakeholders’ requirements.
Experience establishing relationships and resolving problems with internal and external stakeholders.
Travel is a requirement of the position.
Valid Class 5 BC Driver’s License.
Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located in the Additional Information section at the bottom of the posting.
A Criminal Record Check (CRC) will be required.
Cover Letter: NO
Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.
Questionnaire: YES - As part of the application process, you will be prompted to complete a comprehensive online questionnaire to demonstrate how you meet the job requirements. Please allot approximately 60 minutes to complete the questionnaire.
IMPORTANT: Comprehensive questionnaire responses will be used to shortlist applicants against the job requirements. Please ensure you include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and your accountabilities and accomplishments.