Bell Desk Attendant

THE BEACH CLUB RESORT - Parksville, BC (30+ days ago)

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Full-time seasonal opportunities with the possibility of ongoing employment. Excellent opportunity for the right candidate, ideal for hospitality students. Requires a self-motivated individual with strong customer service skills, willingness to take direction and assist team members and Guest Services Managers with various duties. An entry level position at a well-known, high profile resort and leading vacation destination. Superior hospitality training and ongoing coaching provided in a supportive and fun team environment. Main duties include:

  • Maintaining a professional presence at concierge desk, providing a warm welcome to hotel guests, readily offering luggage assistance
  • Offering valet and providing shuttle service as required
  • Storing and delivering luggage to guest rooms
  • Preparing and delivering guest amenities to rooms
  • Maintaining cleanliness and presentation of concierge areas and other areas of the resort as needed
  • Providing resort information, travel directions, maps, and information regarding local activities and areas of interest
  • Assisting guests with bikes and paddleboard rentals
  • Picking up mail, hotel amenities, and related errands
  • Maintaining hotel standards of service at all times

Must be 19 years or older and have a Class 5 or higher Driver's License and a clean driving record. Tourism and hospitality training an asset.

Previous customer service experience, a friendly personality, and commitment to serving the public. Previous hospitality experience a strong asset. Good knowledge of the local area and tourist activities. Must be able to manage physical requirements of the job and lifting up to 50lbs.

Gratuities, staff meal program, benefits after 3 months employment, staff rate at Bellstar resorts and various incentives. Fun and supportive team environment.

Need for flexible scheduling will include evenings, weekends and public holidays. Shift hours and days off will vary for Bell/Concierge from 7:00 am to 11:00 pm daily.

Job Types: Full-time, Contract

Salary: $14.00 /hour

Experience:

  • Customer Service: 1 year (Preferred)