National Key Account Manager- Mississauga, Canada

Dentsply Sirona - Mississauga, ON (30+ days ago)

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Dentsply Sirona is the world’s largest manufacturer of professional dental products and technologies, with a 130-year history of innovation and service to the dental industry and patients worldwide. Dentsply Sirona develops, manufactures, and markets a comprehensive solutions offering including dental and oral health products as well as other consumable medical devices under a strong portfolio of world class brands. Dentsply Sirona’s products provide innovative, high-quality and effective solutions to advance patient care and deliver better and safer dentistry. Dentsply Sirona’s global headquarters is located in Charlotte, North Carolina, USA. The company’s shares are listed in the United States on NASDAQ under the symbol XRAY.

Bringing out the best in people

As advanced as dentistry is today, we are dedicated to making it even better. Our people have a passion for innovation and are committed to applying it to improve dental care. We live and breathe high performance, working as one global team, bringing out the best in each other for the benefit of dental patients, and the professionals who serve them. If you want to grow and develop as a part of a team that is shaping an industry, then we’re looking for the best to join us.

Working at Dentsply Sirona you are able to:
Develop faster - with our commitment to the best professional development.

Perform better - as part of a high-performance, empowering culture.

Shape an industry - with a market leader that continues to drive innovation.

Make a difference -by helping improve oral health worldwide.

The Key Account Manager owns the strategy and relationships with all our group practice accounts. This individual will build the structure and strategy for this market segment and coordinate all activities with DS Canadas various sales teams and sales leaders. The objective is to maximize the segment growth potential by delivering customer focused business solutions.

Develops and owns the strategy for all group practice accounts with a focus on accounts with 10+ clinics.
Designs and executes programs and promotions for DSO (Dental Service Organizations) segment.
Represents all DS businesses (equipment, consumables and specialties) at the client.
Owns the coordination of all DSO activities in collaboration with Sales Directors.
Collaborates with distribution partners and manages distribution relationships in regards to DSO sales.
Provides Stakeholders with Insights on Business Development Opportunities.
Achieves budgeted financial objectives for DSO accounts.
Achieves budgeted financial objectives for NAM DSO accounts for assigned Dentsply Sirona products.
Develops and executes Single Sales Objectives for assigned accounts and assigned products collaboratively with all stakeholders (internal and external)
Responsible for supporting and managing revenue growth of all business units within Dentsply Sirona simultaneously.
Prepares “LAMP” plan in collaboration with customer key players, distributors and product specialists for assigned accounts and monitors performance as well as resolve problems to the customers’ and the company’s satisfaction.
Manages and creates Special Markets- Specific Marketing Programs
Focuses on brand penetration within DSO segment.
Maximizes profitability with assigned accounts and products. Ensures all proposals maximize the profitability to Dentsply Sirona.
Provides insights to organization on trends and developments in DSO space.
Conducts selling presentations in both traditional and innovative ways that lead to successful and profitable customer relationships.
Accounts for contracts with stakeholders and their execution and follow up.
Complies with company and departmental policies and with administrative requirements such as monthly and T&E reporting.
Complies with complaint handling process, Marketing Code of Conduct, Anticompetitive statutes and other relevant regulatory policies applicable to National Accounts.
Performs other duties as assigned or as may be necessary.

Demonstrated success in achieving/exceeding sales results
Results and action oriented, focused and effective in achieving sales results.
Ability to influence and persuade decision makers to a better solution.
Comfortable challenging customer views/debating, using evidence-based materials.
Capable of developing and discussing ROI with customers.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Must display interpersonal skills and ability to interact with customers, employees and others in a professional and tactful manner.
Ability to write reports, business correspondence and procedures manuals.
Organizes and conducts meetings and product training sessions with a variety of audiences to build product demand.
Ability to meet divisional goals and key performance objectives.
Analytical skills, negotiation skills and strong executive presence.
Ability to take on additional role assignments, including special projects and leadership activities.
Ability to handle conflict and resolve problems quickly.
Capable of working independently.
Ability to travel overnight as required. Approx. 30 to 50%.
Must be proficient in Microsoft Office products, such as Word, Excel, PowerPoint, and Outlook.

University degree. MBA is a strong asset
Min. Five years successful field-based B2B sales experience in highly competitive environment
French as an additional language is a definite asset


Dentsply Sirona is an Equal Opportunity/ Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, disability, or protected Veteran status. We appreciate your interest in Dentsply Sirona.

Dentsply Sirona Canada welcomes and encourages applications from all backgrounds, including individuals with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

If you need assistance with completing the online application due to a disability, please send an accommodation request to . Please be sure to include “Accommodation Request” in the subject.