Service Sales Manager

Rocky Mountain Equipment - High River, AB (30+ days ago)

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JOB TITLE: Service Sales Manager

POSITION TYPE: Permanent - Full Time

LOCATION: High River, AB – 710 – 24 St SE, T1V 0B3

REPORTING TO: Regional Aftermarket Sales Manager

Job Duties and Responsibilities Include:

  • Direct, coach, mentor and delegate effectively to the service staff
  • Oversee all planning, administration and general management issues, including the day-to-day supervision of staff, and overseeing work organized by team leaders and direct reports
  • Maintain high level of integrity as signing authority for items such as internal work orders
  • Ensure bottom line profitability for Services
  • Ability to be decisive with departmental personnel turnover, which includes anticipatory needs
  • Ensure the health, safety, cleanliness and security of the work environment is maintained at the highest level
  • Identifying and assessing customers' needs to achieve satisfaction
  • Creating an inspiring team environment with an open communication culture

Job Requirements and Qualifications Include:

  • Solid knowledge of technical aspects of agriculture and materials handling industries and equipment
  • Strong computer and typing skills including Excel, Word, PowerPoint, Outlook, internet
  • Strong understanding of labor and bill out rates from service department, as well as piece ranking reports, asset turnover and inventory control
  • Leadership and time management skills
  • Licensed HD Mechanic preferred
  • Experience with CASE IH and / or New Holland Agriculture equipment a strong asset

We offer an exceptional compensation structure with benefits including health, disability and dental coverage, work boot payment, tool allowance loan, personal days, and an employee stock ownership plan that allows employees to contribute to an RRSP or Non-RRSP account that will be invested in RME stock. If you are the right candidate, we will contribute to relocation expenses.

We thank all applicants for their interest; however, only candidates selected for an interview will be notified.

Category: Service

Job Type: Full-time

Language:

  • English (Required)