General Manager

Modern Concept d'Entretien inc. - Hamilton, ON (29 days ago)

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Modern Cleaning Concept is a Canada-wide commercial and industrial housekeeping franchisor since 1998, with a strong reputation for customer service and innovative technologies. In addition, Modern is one of the only Canadian companies to have a 100% green cleaning program. Our continued growth and success are the result of the work of a dynamic and dedicated team.

Our newly created corporate unit in Hamilton, ON distributes cleaning supplies and equipment through a store and an online platform but also provides janitorial services and specialty cleaning services such as carpet cleaning, pressure washing and air duct cleaning. This is a unique one-stop shop for all cleaning services and supplies.

An opportunity has arisen for a hands-on business leader who will be dedicated to lead, manage and develop our business in Hamilton, ON. To learn more about Modern Hamilton, visit:

Modern Hamilton General Manager role

Modern is looking for an entrepreneurial minded General Manager to lead, manage and develop the new corporate unit based in Hamilton, ON. The successful candidate will devote their time in planning and leading not only sales-related activities (cold calls, proposals, contracts) with potential and existing clients but also all services and store related activities such as inventory management, promotions etc. In addition, the role requires the successful candidate to build the business from scratch, manage and motivate a team. If you are passionate, driven and are looking for an ambitious entrepreneurial challenge with a big potential, then we want you to hear from you. The role reports to the Director of Franchising.


1) Sales:

  • Build from scratch a sales pipe
  • Network locally to promote the business and build a sales pipe
  • Take initiatives to promote the business
  • Cold calls and prospection as a daily task
  • Define pricing, follow up quotation
  • Manage company pages on social networks
  • Implement processes coming from the HQ team
  • Provide proactive feedback to the HQ team about what works or does not work
  • Support the Franchise Development team in promoting the business when meeting franchise candidates

2) Management:

  • Lead all sales and operations activities for the location and is responsible for the execution of local strategy
  • Develop customer relationships and ensure satisfaction through operational excellence
  • Recruit, train, manage and motivate a team of technicians, cleaners and store clerk

3) Store:

  • Ensure store processes are applied
  • Manage the inventory
  • Lead and manage promotional activities
  • Manage relationship with vendors

4) Services:

  • Organize the team work
  • Make sure the trucks and equipment are well maintained and taking care of


  • Minimum of 5 years of sales work experience in a B2B environment
  • Experience in cold calls and prospection
  • Must have an existing network in Hamilton
  • College/University education or equivalent in, administration or related field
  • Exceptional organizational skills including the ability to be proactive, multitask and meet deadlines with little supervision
  • Ability to work in a team environment
  • Strong work ethic, resourceful, attention to detail and discreet with strong follow-up skills
  • Strong interpersonal skills as well as excellent verbal and written communication skills
  • Independent and welcomes innovations and change
  • Computer Proficiency: Microsoft Office
  • Cleaning industry experience (products or services) - ideal

We offer competitive compensation and an excellent benefits package, including:

· Base salary-starting salary based on experience and qualifications

· Health insurance

· Yearly bonus based on the company overall performance

· Company cell phone

· Company car

Job Type: Full-time


  • management: 5 years (Preferred)
  • B2B Sales: 5 years (Preferred)
  • cleaning industry: 3 years (Preferred)
  • Cold Calling - prospecting: 1 year (Preferred)


  • Hamilton, ON (Preferred)


  • Drivers License (Class 5) (Required)