Street Outreach Worker

Ve'ahavta - Toronto, ON (30+ days ago)

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Street Outreach Worker

Part Time/Permanent

(12-18 hours/week)

Ve’ahavta is a Jewish humanitarian organization dedicated to promoting positive change in the lives of people of all faiths and backgrounds who have been marginalized by poverty and hardship. Ve’ahavta mobilizes volunteers in meaningful, hands-on experiences to fulfill our collective responsibility to care for our neighbour. Please visit for more information.


The Mobile Jewish Response to Homelessness outreach van program operates 6 times per week (Monday – Thursday 6pm-12am, Saturday 6pm-12am, and Sundays 12pm-6pm) in the downtown Toronto area. The Outreach Worker facilitates the distribution of essential supplies such as food, coffee, clothing, hygiene products, and harm reduction supplies to those who live on or near the street. The Outreach Worker also provides supportive services and referrals to other community organizations as needed. As this program is a hands-on volunteer opportunity in which each shift includes the participation of three volunteers, including youth, the Outreach Worker is responsible for an educational component as well.


Client Service and Program Facilitation

Co-Lead the outreach shift 2-3 times per week according to all standards of practice as outlined by Ve’ahavta policies

Provide exemplary and compassionate service to clients experiencing homelessness in the GTA,

Refer clients to services required for capacity-building and poverty relief, such as healthcare, housing, and counselling supports

Offer harm reduction strategies based on client needs

Complete shift exchange and case notes

Track and record all required data related to outreach work and client interactions

Drive the Ve’ahavta mobile outreach van safely and effectively

Populate the vehicle with supplies from the Ve’ahavta supply room

Track inventory of van supplies and order necessary supplies on a regular basis

Keep vehicle clean, well-maintained, and serviced regularly according to service schedules

Communicate with other Outreach Workers regarding client issues or needs (for services, referral or crisis situations)

Volunteer Management

Supervise a small team of volunteers, ensuring a safe and fulfilling volunteer experience

Provide thorough orientation and informal education pertaining to homelessness and systemic poverty

Foster volunteer relationships and support of Ve’ahavta


Post-secondary education in social services or related field

Demonstrated experience with an understanding of homelessness, marginalized populations, including those experiencing mental illness and addictions

Demonstrated experience in crisis intervention and services

Thorough understanding of harm reduction practices

Excellent oral and written communication skills

Knowledge of community/social services, particularly in areas of mental health, corrections, housing and health, in order to do appropriate referrals

Experience working with external community service partners and stakeholders

Adept at working collaboratively, in building a client centered approach to support other team members and volunteers

Adept at working collaboratively, with team members and volunteers

Hold a valid driver’s license and at least 5 years driving experience, with a clean driving record free of convictions and moving violations (candidates who are short-listed will need to provide a Ministry of Transportation Driving Abstract prior to their interview).

Ability to carry up to 25 lbs. to manage the supplies and clothing bins

Ability to work a flexible schedule

Please be advised that all offers of employment are contingent upon the successful completion of a Police Records Check and Vulnerable Sector Screening.

Interested applicants are invited to submit their resume and cover letter.

Application Deadline November 18, 2019

We thank all interested applicants but can only respond to those invited for an interview.

Ve’ahavta is an equal opportunity employer and encourages applications from equity seeking groups including qualified individuals with personal experience of the mental health system . Accommodations are available on request for candidates taking part in all aspects of the selection process .