Senior Manager - Digital Customer Service Consulting

Groom & Associes - Montréal, QC (30+ days ago)

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Location: Montreal
Job type: Full time perm
Compensation: Very competitive + attractive advantages

Big 4 company providing business enablement services across the globe is looking for a Sr. Manager in Consulting Services for digital customer service.

This division is growing at a rapid rate and needs a great leader looking to make their mark.

TO APPLY SEND YOUR RESUME TO JULIA.ONEILL@GROOMASSOCIES.COM

Abilities you bring to the table:
  • Working with strategies in client experience,
  • Building customer centric systems for organisations.
  • Experience focused design
  • Customer journey and experience
  • Senior level management experience
  • Ability to grow team
  • Dealing with clients
  • Leveraging technologies to fit with strategy
  • Ability to work with a team
  • Digital experience focused work
  • Sell and deliver a solution
  • Clear communication
Non-negotiables:
  • Experience working in a professional consulting environment
  • Client facing roles
  • Experience working on long term projects
  • Work across different industries
  • Digital marketing work, client experience
  • Bilingualism
  • Enough technical acumen to gain credibility in your proposed solutions
TO APPLY SEND YOUR RESUME TO JULIA.ONEILL@GROOMASSOCIES.COM