Communications Coordinator - # 2020-008

CMHA York Region - Newmarket, ON (30+ days ago)

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Closing Date: January 30, 2020

Permanent, Full-time, 35 hours per week

Competition #: 2020-008

Our Mission: As the nation-wide leader and champion for mental health, CMHA facilitates access to the resources people require to maintain and improve mental health and community integration, build resilience, and support recovery from mental illness.

Our Organizational Values:
Client and Family Centered – through partnership, accountability and action
Culturally Competent – to provide the best service and work experience
Innovation – to bring value to our community

Team Values: Trust, Respect, Communication and Teamwork.

Hours of work: 35 hours per week. Evening and weekend hours may be required.

Location: Newmarket Office, York and South Simcoe

Job Profile:
CMHA York Region is growing, and with that comes the need for a strategic communications function, which seeks opportunities to build and enhance CMHA's already strong reputation. We are looking for a new and very important addition to this department: Communications Coordinator!

The Communications Coordinator is responsible for providing internal and external communication support to CMHA-YRSS, including social and digital media, media relations and internal communications. This position will be reporting to the Senior Director of Communications.

Drafting communications
Prepares organizational communications including news articles for the intranet and website, bi-weekly newsletter, email announcements, poster campaigns, brochures, press releases, etc.
Social and digital media management
Updates CMHA-YR social media channels in a timely and engaging manner, commenting on our key events, policy updates and mental health topics. Helps to establish a unique and appealing CMHA-YR voice on social media
Responds to requests to update CMHA-YR website, ensuring program information is up to date and accessible.
Drafts and uploads stories to staff intranet and social media channels
Proactively recommends social and digital media updates where appropriate.
Prepares monthly reports indicating social and digital media performance
Provides communication support for key initiatives and events
Under the guidance of the Senior Director, Communications, provides support for key organizational initiatives internally and externally
Works as a member of event planning teams to ensure smooth running of events and maximizing attendance
Coordinates monthly all-staff video conference

Undergraduate degree in a communications discipline (PR, journalism, communication)
1 to 3 years in a similar role
Understanding of communications best practices and a demonstrated desire to further own knowledge and skills
Knowledge of digital communications tools
Outstanding written communication skills
Excellent interpersonal and organizational skills
Strong social media management skills, including understanding of major platforms and measuring communications reach and impact
Basic design skills (e.g. InDesign, Adobe Creative Suits, Canva)
Ability to work independently
Proactively generating story ideas and suggesting improved approaches
Creative thinker

This position reports to Senior Director of Communications.

Working Conditions: Office work with some active work required during events

Disclaimer: In keeping with mental health reform, best practices, funding and direction this position may later require knowledge, skills, abilities and working conditions not noted here.

Why work for CMHA York Region?

As the Canadian Non-Profit Employer of Choice for three consecutive years and one of Canada's 10 Most Admired Corporate Cultures, we offer:

Competitive Benefits (Life Insurance, Extended Health & Dental, Generous paid time off including vacation, sick, personal days)
Excellent learning & development opportunities (internal conferences, external trainings)
Diverse & Inclusive work culture
Flexible work environment

We are team committed to our vision of mentally healthy people in a healthy society. That means we respect that our clients are the experts in their recovery journey and our role is to provide support, resources and opportunities based on their hopes and dreams. It means that we foster and encourage an entrepreneurial spirit to create, implement and sustain innovative, evidence based and transformational impact. We seek out and build partnerships, collaborate and share knowledge to be the most culturally competent team and fully integrated service delivery partner.

Our team cares for each other. We have our own team values of trust, respect, teamwork and communication. We hold ourselves accountable and we celebrate our wins. Because we risk, we learn and we take the opportunity and time to constantly improve our skills, the way we function as a team and ultimately deliver services.

Join us and be part of providing great care in great communities!

Application Procedures

If you are interested in this opportunity, please follow the link on this posting or visit the Career section of our website. Complete the application form and submit cover letter and resume (PDF or Word) together as one (1) document / attachment in the Resume section, outlining how your experience matches our requirements, to the Human Resources Department quoting Competition # 2020-008.

CMHA, York Region Branch supports the recovery of people with mental illness and promotes diversity in the workplace. We welcome persons with lived experience, women, aboriginal people, people with disabilities, and members of the 2SLGBTTQ+, visible minority and immigrant communities to apply.

To request this posting in an alternate format or to request accommodation in the application process, email

Online:, under CAREERS section.

While we thank all candidates for their interest, only those selected for an interview will be contacted.