Veterinary Receptionist (experience required)

Fraser Heights Animal Hospital - Surrey, BC (30+ days ago)

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This family orientated large animal hospital is looking for an experienced and energetic receptionist. As a veterinary receptionist your duties & responsibilities include but not limited to:

  • Provide customer service such as greet customers, answer questions, process incoming patients, and handle payments.
  • Answer phone calls, which may involve answering questions and screening and scheduling appointments.
  • Handle incoming and outgoing mail and email.
  • Update and file patient charts.
  • Enter data into a computerized veterinary program.
  • Process credit card payments and prepare bank deposits.
  • Retrieve and prepare prescriptions.
  • Maintain the cleanliness of the waiting room, exam rooms and general hospital.

In addition to providing excellent customer service to clients and ensuring that front desk operations run smoothly, the receptionist acts as the primary greeter when a client enters the waiting room with their pet, alerts the appropriate technician or veterinarian of the client’s arrival, and processes the client’s payment at the conclusion of the appointment.

We offer great benefits to our team including full health and dental benefits, discounted services and products for personal pet(s), birthday lunch's, paid vacation time and more!

Job Types: Full-time, Part-time, Casual


  • Veterinary Receptionist (completion of VOA program): 1 year (Required)