Air Ambulance Flight Coordinator

SKYALTA - Dorval, QC (30+ days ago)

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SKYALTA and Parkview AirMedical, leaders in worldwide air ambulance transportation and commercial repatriation, are looking to add new members to their Flight Coordination team in Montreal. We are looking for dependable and resourceful candidates who are looking to take on a new challenge and help plan medical rescue missions all over the world.

Responsibilities

Coordinating air ambulance and commercial repatriation flights: permits, aircraft handling, fuel, accommodation
Scheduling air ambulance and commercial repatriation missions and communicating with clients
Flight following and reporting information through flight operations software
Responding to sales requests and providing clients with cost of air ambulance and commercial repatriation transportation
Anticipating operational problems and preparing solution
Quickly addressing customer service inquiries by phone and e-mail
Other duties assigned by supervisor
4 days on 4 days off, 12 hour shifts (daytime, afternoon/evening, overnight)

Requirements

3-5 years of experience
Previous flight operations, dispatch, customer support or related logistics experience a plus
Comfortable to work in a fast paced high pressure environment
Ability to take initiative and to make decisions
Capability of working in a team as well as autonomously when needed
Strong interpersonal and communication skills
Able to manage time effectively and efficiently
Commitment to provide the best customer service in the industry
Ability to work day and night shifts
Bilingual (French and English), additional languages are a plus
Canadian Permanent Resident or Citizen

Benefits

4 days on 4 days off, 12 hour shifts (daytime, afternoon/evening, overnight)
Dynamic teamwork environment in established company
Comprehensive individual or family medical, dental and eye care

For more information about SKYALTA, please visit www.sky-alta.com