The University of Alberta Hospital (UAH) is one of Canada’s leading clinical, research and teaching hospitals, treating more than 1,000,000 patients annually from western and northern Canada. The UAH is currently seeking a Site Manager to provide onsite operational management, direction, leadership and organization over the UAH & Mazankowski sites during non-regular business hours (evenings, nights, and weekends). In this Associate Manager - Site Manager position, you will work as a team of six Site Managers and have the opportunity to work in collaboration with all units within the hospital, expanding your experience and knowledge of the specialized services this facility has to offer. Developing and maintaining strong working relationships with key stakeholders, patients and families as partners in care is essential to the delivery of safe, high-quality health-care and is important in contributing to a positive working culture of teamwork and respect. Alberta Health Services offers a challenging work environment that provides opportunities for personal achievement and career growth. AHS also supports on-going professional development through funding and internal and external educational opportunities.
During regular business hours the position will be involved in patient flow escalations and managing the patient flow staff. During non-regular business hours the Site Managers are the primary contact and proxy manager for all on-site staff in the event of an emerging issue by providing immediate assessment and coordination of the concern and act accordingly. Incidents may include handling a mass casualty, flood, fire, anticipated act of violence etc. The position would also work collaboratively with Unit Managers across the site to assist in managing workplace health and safety or patient safety concerns during the non-regular business hours; Site Managers would have opportunities during the day shifts to liaise with Unit Managers and other leadership to ensure consistent management around the clock. The incumbent would assist in facilitating problem solving between units and be a site resource for all frontline staff requiring support. The role is responsible for escalating patient care concerns and coordinating the resolution of issues across the site and would report up to the Edmonton Zone Capacity Management and/or Zone Senior Leader Acute On-Call during non-regular worked hours and report directly to the Senior Manager, Site Operations and indirectly to the Executive Directors across the site. The Site Manager provides effective resource management to ensure the site is efficiently utilizing resources to function at optimal capacity. The managers will oversee the patient placement assistants to support and lead the coordination of patient flow ensuring bed allocation and patient movement guidelines are followed.
Classification: Associate Manager
Department: Admission Coordination UAH
Primary Location: U of A Hospital
Employee Class: Regular Part Time
Posting End Date: 20-SEP-2019
Date Available: 30-SEP-2019
Hours per Shift: 9.5 - 11.63
Length of Shift in weeks: 12
Shifts per cycle: 34
Shift Pattern: Days, Evenings, Nights, Weekends, On Call
Days Off: As Per Rotation
Minimum Salary: $36.68
Maximum Salary: $62.91
Vehicle Requirement: N/A
Completion of an accredited nursing education program (BSCN). Active or eligible for registration and practice permit with the College and Association of Registered Nurses of Alberta (CARNA). Current Basic Cardiac Life Support (BCLS-HCP).
Additional Required Qualifications:
Minimum of 5 years’ experience in a complex acute care hospital setting. Minimum 3 years’ leadership experience. Excellent written and verbal communication skills, demonstrated organization, analytical, judgment and decision making skills. Exceptional leadership abilities demonstrated by developing and maintaining interpersonal relationships, conflict management and team building skills. Ability to manage and prioritize a demanding workload and work in a fast-paced, dynamic work environment.
Masters prepared in Nursing, Health Administration, Public Health, Leadership, or Business. Work experience in an Emergency Department, Critical Care area, Bed Management/Allocation, and Management an asset.