Business Process Specialist

ICONIX Waterworks - Langley, BC (30+ days ago)

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Duties and Responsibilities

ICONIX is currently looking for a full-time Business Process Specialist. This role can be based out of any ICONIX branch within Canada. Check out our website to see if there is an ICONIX branch near you:

Duties and Responsibilities include:
Delivers policy, procedure and business process support and training to new employees, as well as providing follow up support.
Works with our Regional Managers, Branch Managers, Account Managers, Inside Sales and Procurement resources to identify pricing requirements and then work with resources involved in order to setup, record and maintain these requirements.
Ensures operations can correctly understand and apply business processes and rules in our ERP system.
Troubleshoots and resolves any transactional issues and challenges in our ERP system.
Maintains the pricing matrix.
Participates in the development and maintenance of business process documents and training resources according to the Document Development process and approved instructional design methodology and templates.
Participates in the definition and testing of business process and system improvements, making recommendations to optimize the system’s utility to operations.
Monitors our Order Processing, ensure compliance with established procedures and maintain effective internal control over the physical product flow and accounting of inventory receiving, shipping and other inventory areas in operations.
Performs other related duties as required.
Participating in health and safety related duties.
Working with a family of real world problem solvers.
The ideal Business Process Specialist candidate possesses the following qualifications:

Navision experience
Microsoft Office Suite – Excel Experience a must
Diploma/Bachelor’s degree
3 years related experience
Ability to work independently and in a team environment.
Excellent communication and organizational skills.
A strong commitment to health and safety.
Minimum qualifications include passing ICONIX’s background checks, and ability to drive (must be able to provide current driver’s abstract which shows you are in good standing).

Interested in a career at ICONIX? Join the flow of ideas:

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ICONIX is a family of real world problem solvers. We provide the products and services that are essential to keeping water flowing for everyone. We’re looking for smart people like you who can make a real difference.

ICONIX. Real People. Real Service. Real Solutions.
ICONIX is a leading independent waterworks partner who offers an agile, expert team of trusted, technical problem solvers, providing reliable access to innovative products and services for businesses and communities across North America that depend on essential infrastructure. We’re building a community of brilliant problem solvers. This is a place where you will be empowered to do your best work. We need real-time problem solvers like you to join our team.

ICONIX is committed to providing an inclusive and accessible candidate experience. Accommodations are available upon request. We thank all candidates for their interest; however, only those shortlisted will be contacted.

ICONIX Waterworks is proud to be part of the Deschênes Group, which has been recognized as one of Canada’s Best Managed Companies for 10 straight years. This great result is only made possible by the commitment of all employees within the Deschênes Group, which has been a Platinum Member, the highest level of recognition that can be achieved within this awards program, since 2015.

***ICONIX employees must apply via our internal portal***