Salesforce and Systems Manager

Top Hat - Toronto, ON (13 months ago)

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We are looking for a Salesforce and Systems Manager to own, build and grow Salesforce.com and other systems within Top Hat. You will be part of Top Hat’s Finance/Operations team, helping to manage, develop and change systems/processes to meet the needs of our current and future business users.

About You:
You have 5+ years of experience as an administrator or developer of Salesforce or a similar system
You will be the leader of our systems committee and a member of tight-knit systems team
You will be the primary owner for our cross-company systems as Top Hat grows rapidly (our largest is Salesforce.com but others include Salesloft and Netsuite)
You will be the primary administrator, developer and architect of our Salesforce.com system.
You will define our Salesforce.com development release process
You will create a roadmap for our Salesforce.com administration and development based on our internal customer needs
You will own our reactive maintenance / development for our core systems while adhering to an established SLA
You will own the evaluation and selection process of all new corporate IT systems
You will work with all teams to ensure our systems help - not hinder - them
Your goal is to significantly improve the usability of our corporate systems for their end users

Bonus Points:
You are both a doer and a leader
You are currently part of your company’s Salesforce (or similar systems) committee
You love rolling up your sleeves when it comes to coding
You have the capacity and drive to learn new things
You think about how to build systems that are both scalable and secure
You are great at communicating upwards, downwards and cross-functionally
You adjust quickly to changing priorities and conditions, and love a fast-growth environment
You are proactive, always open to new ideas and you appreciate feedback from others

About Top Hat:
Top Hat’s interactive, cloud-based teaching platform enables professors to engage students inside and outside the classroom with compelling content, tools and activities. Millions of students at 700 leading North American colleges and universities use the Top Hat teaching platform. Headquartered in Toronto, Top Hat has been operating since 2009.

We have a vibrant culture of brilliant people who are innovators, thinkers, and creative geniuses. We believe in defying the status quo and we want smart people like you to join us.

The life of a Top Hatter also comes with other sweet perks too:
  • Outstanding company culture, with a team that is super smart and motivated to be a part of a company that is changing the face of education.
  • We offer breakfast and catered lunch every day!
  • Conveniently located at Bloor and Avenue, near 3 TTC stations.
  • We are one of the top education technology companies in North America (named Fastest 50 Growing Companies by Deloitte Consulting!)
  • Our dress code is casual.
Top Hat welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.