UX Designer / Designer UX

EXFO - Quebec City, QC (30+ days ago)

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Job title: UX Designer / Designer UX

Division/function: Marketing (DF0006)

Business unit / department: Digital Marketing & Customer Experience (BU0090)

Country: Canada

State: Quebec

City(ies): Quebec

EXFO develops smarter network test, monitoring and analytics solutions for the world’s leading telecommunications service providers, network equipment manufacturers and webscale companies—and we love what we do! With nearly 1,900 employees in more than 25 countries, EXFO is no. 1 worldwide in fiber optic test solutions and has the largest active assurance deployment. Our broad portfolio of intelligent hardware and software solutions enable our customer’s network transformations related to fiber, 5G, virtualization and big data analytics. We’re always looking for top talent to help us lead the way in a thriving industry with boundless opportunities.

Considering a new job? EXFO is a great place to work, learn and grow! What you will love about working here? We’re one strong team with multidisciplinary skills and top talents across the world. We’re nimble for a global company—we work smart and we’re responsive. Our leaders are approachable, and they don’t bite. Here, your ideas are carried through. We are disruptive innovators—the best at what we do.

The Digital and Customer Experience team is at the heart of new trends and innovative practices. We are a bunch of digital geeks always on the lookout for the latest technologies to infuse into our marketing and UX activities. We strive to make life easier for our customers while helping the company achieve business objectives.

Each team member has access to a complete toolbox of fun applications (such as Hotjar, Qualaroo, Google Data Studio, Marketo, Moz, and so on). You’ll be equipped for success.

Regarding the UX Team, there is a world of opportunities awaiting you! From deploying user tests, seeking user insights to building our design system and helping the whole company embrace a UX-centric approach, you will have plenty of opportunities to shine.


Keep UX best practices up-to-date and share knowledge with EXFO UX/UI community through workshops, webinars and other mediums
Deploy and manage user tests
Guide R&D teams in prototyping web and mobile applications
Support R&D UX designers/programmers in solving UX issues
Ensure brand consistency accross all web and mobile applications
Work closely with the UX Analyst to create great user experiences that emcompass marketing and business objectives
Develop and test new UX components and behaviors
Maintain and enhance the EXFO Design System (web based and mobile) for :
Editorial style and formatting
Voice and tone
Screen flow behaviors
Influence new device development that may include mobile/web based applications


Design psychology (user attention, cognition and emotion theories/principles)
Interface development cycle mastery (design thinking methodology)
Ideation methods
Knowledge of iOS and Android UX components
Knowledge of Material Design
Proficiency in UX/UI prototyping tools (UXPin / Sketch / etc.)


Minimum of 5 years experience in website, web app and mobile UX
Bachelor or equivalent in a relevant field
Experience in web agency or in a web software development company
Well documented portfolio of recent realisations in the UX field

EXFO is an equal opportunity employer.

Thanks for your interest in EXFO.

If you have questions, please write us at careers@EXFO.com

We look forward to hearing from you soon.