Delivery Assistant (Victoria, BC)

Trail Appliances - Langford, BC (30+ days ago)

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Trail Appliances is the leading independent appliance retailer in Western Canada. With 11 showrooms, a Clearance Centre, and offices in Richmond, Vancouver, Annacis Island, and Cloverdale, we’re a fast-growing company with over 500 employees in British Columbia.

The Delivery Assistant works with the Delivery Driver to safely transport our products from our warehouse to our customers' homes while providing superstar customer service, assisting with customer questions, and accepting product returns as required.
As a Delivery Assistant, you will be...
Loading and unloading large home appliances (e.g. fridges, washer and dryers, etc.) from and on to the 5 ton trucks
Providing safe delivery of the product into the customer's home
Acting as a team with the Delivery Driver when delivering the appliances to the customer's home - carrying appliances inside the customer's home
Acting as a representative of Trail Appliances every step of the delivery process
We hope you are passionate about...
Creating great experiences for customers
Working in a fast-paced environment and prioritizing tasks
Collaborating with internal departments to coordinate the delivery process
Problem-solving and handling customer inquiries and concerns
The experience we need...
1-2 years of experience with deliveries
Ability (physical and health) to consistently lift and move large and heavy items
Great customer service skills and friendly demeanor
Must be available to work Saturdays and Sundays
We inspire possibilities, make shopping ridiculously easy, and help create special moments at home. Are you ready to meet your team?