Housekeeping - Female Spa Attendant (Permanent Full Time)

The Fairmont Banff Springs - Banff, AB (30+ days ago)

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Primary Location
: Canada-Banff-The Fairmont Banff Springs
Employee Status
: Regular

Housekeeping - Female Spa Attendant (Permanent Full Time)

Hotel Overview: For over 130 years, the Fairmont Banff Springs has built a distinct and iconic reputation. With 757 guest rooms, world-class golf and spa experiences, 78,000 square feet of expansive conference facilities, and one of the largest food & beverage operations in North America, our Castle in the Rockies is the place to ignite a brilliant career. This is a vibrant workplace with tremendous growth and mentorship opportunities; a place for colleagues who aspire to deliver amazing guest service, learn, grow and innovate.

The Rocky Mountain lifestyle doesn’t disappoint. Just a 90 minute drive from Calgary, Banff uniquely blends a community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It’s all at your doorstep; this year-round, mountain culture offers true work–life balance in one of Canada’s most spectacular destinations. Our welcoming community is cultural, and dynamic.

Willow Stream spa at Fairmont Banff Springs is at the forefront of the spa industry, offering first-class pampering surrounded by majestic mountain beauty. Our environment captures the spirit and ambience of the mountains and reflects the image and elegance of The Fairmont Banff Springs. Our breathtaking Spa is 38,000 square feet and is rated the best spa’s in Canada according to Spa Magazines readers.

Summary of Responsibilities:
Reporting to the Facility Operations Manager, responsibilities and essential job functions include but are not limited to the following
Consistently offers professional, engaging and friendly service
Maintain cleanliness and report deficiencies of all equipment
Assist in the operation of all spa departments as required
Maintain the facility in peak sanitary condition at all times
Maintain locker rooms in a tidy manner, check and clean lockers when needed
Maintain toiletries in locker room vanities
Maintain linen inventory with regional laundry on a scheduled basis
Direct members/guests to appointments and assist them in every way possible
Assist members/guests with use of sauna, steam whirlpool etc.
Ensure stocking of all spa amenities and toiletries.
Attend daily/weekly/monthly facility operations departmental communications meeting
Follow and ensure that all employees follow all safety procedures and practices
Ensure that employee is well versed in all spa operations (cross-trained)
Ensure guest/member satisfaction at all times by ensuring that safety and service is always the Spa's first priority
To carry out any other duties and responsibilities as assigned

Preferred Knowledge & Experience:
Physically fit and able to work well under pressure
Able to work well independently with little Supervision
Must be a team player and demonstrate organizational skills
To work laterally with departments to convey concerns and come to solutions
Able to understand the English language, both orally and written as well as speak the English language clearly so as to communicate with Colleagues and Guests
Must be able to make decisions individually and show problem solving ability

High School diploma
Previous experience is an asset
Excellent interpersonal skills
Perks: Endless staff events, subsidized staff housing, daily duty meal in our staff cafeteria, employee travel program, food & beverage/fitness centre/spa/golf discounts, competitive extended benefit plans (medical, vision, dental), employee assistance program.

Physical Aspects of Position (include but are not limited to):
Constant standing and walking throughout shift
Lifting - Under 20lbs 50% of Work Time
Carrying - Over 20lbs 10% of Work Time
Pushing - Over 100lbs 25% of Work Time
Describe Motions - Bending, standing, reaching, pulling, pushing, lifting, and kneeling
Work Environment - Exposure to chemicals
Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

APPLY TODAY: Whether you're launching your career or seeking meaningful employment, we invite you to visit to learn more about Fairmont Hotels & Resorts and the extraordinary opportunities that exist!

At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That’s why you'll find exceptional work opportunities—throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific—as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!

Job Level
: Colleague
: Full-time
: Rotating / Shift Work
: No
Closing Date
: 16.Jun.2019, 5:59:00 AM

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