Area Manager

Commercial Cleaning Services Canada - Hamilton, ON (28 days ago)

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Job Description

With locations throughout Ontario, Commercial Cleaning Services offers the benefits of a rapidly growing company: competitive compensation packages, certified training programs to help develop your skills, progressive policies to guide your work, and opportunities for growth and advancement. Despite our size, we are a close-knit community where your input will be a part of our success. We are seeking to hire an Area Manager to oversee the operation of multiple sites in the Greater Hamilton Area.

Why Work for CCS?

  • Competitive Wages
  • Employee Benefit Packages
  • Training and Development
  • Advancement Opportunities

Job Duties

  • Maintain relationships with customers by performing site visits and inspections to ensure quality of service is delivered
  • Ensure that each client receives exceptional customer service by anticipating potential needs and responding to complaints or issues.
  • Process work orders from client through computer software tracking systems
  • Prepare payroll information for cleaning staff and send to head office bi-weekly
  • Respond to internal and external inquiries through email and work phone
  • Recommend or arrange for additional deep cleaning services required
  • Oversee the onboarding of new staff, ensuring proper paperwork, training and orientation
  • Coordinate with Human Resources to oversee the performance and training of janitorial staff and supervisors
  • Promote a safe work environment by ensuring that cleaners are following CCS’ safe operating procedures
  • Ensure cleaning equipment and machines are in proper working condition, or arrange for repairs with maintenance department

Requirements

  • 3-5 years’ experience in the cleaning industry with a leadership role
  • Knowledge of cleaning tools, products, equipment and machinery
  • Strong planning and organizational skills
  • Ability to problem-solve and meet unforeseen demands
  • Knowledge of relevant employment legislation
  • Experience with Microsoft Office and computer programs
  • Criminal Record Check
  • G Class Driver’s License

Job Types: Full-time, Permanent

Experience:

  • management: 3 years (Required)