City of Brampton - Brampton, ON (30+ days ago)

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Job Description

Exciting things are happening at the City of Brampton. Take a look at what employees are working on related to our Term of Council Priorities moving us forward towards The Brampton 2040 Vision.



HIRING SALARY RANGE: $78,552.00 - $88,371.00 PER ANNUM


Reporting to the Recreation Supervisor, the Coordinator, Community Programs, ensures the provision of quality recreation program delivery and customer service excellence to meet current and changing needs of the community.

Business Distinctions

Program Services
Community Engagement/Development
Development and Training
Administrative Services

Supervision, Leadership and Staff Development

Recruit, train, manage, coach and provide guidance to promote effective full and part time employee relations and encourage increased moral, innovation and productivity to meet business needs
Form action plan to ensure program quality assurance
Manage adherence to governing legislations and regulations; corporate policies, procedures, standards and guidelines
Evaluate training needs, and manage execution of staff trainings, orientations and meetings
Ensure current self-knowledge of technical skills for staff development
Available for crisis support, physical/behaviour interventions, hands-on assistance and decision-making


Review documentation of incident/accidents reports and manage follow-up accordingly, applying appropriate follow-up actions and guidance with teams, volunteers and customers; modifying programs and services to ensure safely operating programs and services.
Prepare reports for Recreation Supervisor which may include the collection and analysis of data, customer satisfaction, revenue and expenses, etc.
Manage and review daily, weekly and sessional statistics and checklists
Manage membership extensions, suspensions and payroll verification
Adherence to all mandated deadlines
Participation in facility team’s quality assurance program
Coordinate payments/documentation for all invoices in accordance to corporate standards

Customer Service and Community Development

Continuous improvement of customer experience through anticipating, managing and resolving concerns, requests inquires and successes
Liaise and develop partnerships with community leaders, groups, sponsors and external groups and agencies
Act as a City of Brampton representative on external committees, associations, and working groups to gather information, discuss emerging trends, best practices and challenges, and to develop partnerships
Ongoing assessment of community needs
Participate in preparing grant proposals and/or developing fundraising initiatives/ projects to generate funds for distribution to individuals with disabilities and/or unique needs requiring financial assistance to support recreation service fees
Manage community events (including analyzing follow-up reports and debriefing)

Program Development

Report on trends and areas of growth including future opportunities
Manage quality programming through ongoing program visits
Manage program development and brochure development processes
Form and implement action plans to meet targets and potential growth
Assist Recreation Supervisor with marketing and business plan
Promote and create awareness of programs and develop strategies to increase customer recruitment and retention
Manage internal marketing of programs within community centre


Build revenue strategies to increase financial stability
Collect, coordinate, analyze, monitor and report budget submissions, actuals and forecast to Supervisor
Manage current budget of expenditures related to program area ensure budget compliance meet necessary sign offs and approvals

Post-secondary degree or diploma preferably in related field (i.e. Gerontology, Recreation & Leisure, Kinesiology, Physical Education, Behavioural Sciences, Social Work, Psychology)
Minimum 3 years experience in recreation programming and/or facility management
Excellent public relations skills and ability to effectively deal with the public
One year supervisory/team lead experience working with staff and volunteers
Knowledge of provincial and other legislative regulations pertinent to program discipline
Exposure to budgeting and financial management
Proficiency in MS Office
Able to work variable, scheduled hours including evenings and weekends
Current Standard First Aid/CPR-C
Valid Ontario non-probationary Class G Driver’s License and have access to a vehicle

**Various tests and/or exams may be administered as part of the selection criteria.

Job status: Contract

Job Type: Management and Administration

Applications must be received by: December 17, 2019

Alternate formats will be provided upon request.

As part of the corporation’s Modernizing Job Evaluation project, this position will undergo an evaluation which may result in a change to the rate of compensation. Any changes affecting this position will be communicated as information becomes available.

If this opportunity matches your interest and experience, please apply online by clicking the button above quoting reference #103641 by December 17, 2019 and complete the attached questionnaire. We thank all applicants; however, only those selected for an interview will be contacted. The successful candidate(s) will be required, as a condition of employment, to execute a written employment agreement. A criminal record search will be required of the successful candidate to verify the absence of a criminal record for which a pardon has not been granted.

Please be advised, the City of Brampton uses email to communicate with their applicants for open job competitions. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e. testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the Job Competition and your application will be removed from the Competition.

The City is an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If you are contacted for a job opportunity, please advise the Human Resources Division of any accommodations needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially.