Patient Care Coordinator, Fir Square - BC Women's Hospital & Health Centre

PHSA - Vancouver, BC (30+ days ago)

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Patient Care Coordinator & Registered Nurse- Fir Square – BC Women’s Hospital & Health Centre

Plan and coordinate the clinical management of the Fir Combined Care Unit.

What you’ll do

Manage the daily operations of the unit within budgeted resources. Ensure that an adequate number of appropriate qualified staff are available to meet direct/indirect patient care needs. Develop rotations, approve leaves and overtime, and monitor unit activities.
Supervise program staff through monitoring staff’s clinical performance, defining areas for improvement. Collaborate with the Program’s various leadership positions, BC Women’s Program Coordinators, Perinatal Clinical Educators (PCEs) and others to provide input for staff educational needs and develop plans for continuing education programs. Complete annual performance plans and reviews on assigned staff members.
In conjunction with the Program Manager, hire staff for casual and regular positions by interviewing external applicants and ensuring orientation is provided.
Coordinate daily patient/client care related activities and provide leadership in the planning and implementation of innovative and creative approaches for the delivery of services. Promote quality of care by consulting and collaborating with interdisciplinary team members to help establish appropriate goals and individualized care plans, considering the patient’s/client’s physiological, psychiatric, psychological, spiritual and sociocultural needs.

What you bring

Baccalaureate in Nursing.
Current practicing registration with the British Columbia College of Nursing Professionals (BCCNP).
Completion of post basic specialty nursing certificate/program if applicable.
Five (5) years' recent, related experience in mental health and addictions, including working with the applicable population group when indicated, and two (2) year's related administrative/supervisory experience or an equivalent combination of education, training and experience.
Valid BC Driver's License and access to personal vehicle for local area travel may be required.
Current NRP and CPR Certification.
Knowledge of mental disorders, addiction, concurrent disorders and treatment, and of the principles of recovery.
Knowledge of Psychosocial Rehabilitation methodology, chemical dependency and addictions treatment, psychopharmacology (indications and side-effects) and psychotherapeutic and counseling skills.
Knowledge of trauma-informed practice and its application to the defined population of clients.
Knowledge of perinatal nursing practice and perinatal substance use best practices.
Knowledge of primary, secondary and tertiary care programs and relevant, community resources.
Knowledge of health care disciplines and their roles in client/family care and service provision.
Knowledge of evidence informed nursing practice related to the designated clinical area.
Knowledge of legislation and government policies and procedures that relate to the client, including the BC Mental Health Act.
Knowledge of basic research, e.g. research ethics, research question, hypothesis and qualitative and quantitative data analyses methods.

You have demonstrated ability to:
Provide effective leadership, supervision, work direction and consultation.
Conduct comprehensive mental health and addiction clinical and risk assessments, utilizing relevant tools and rating scales, and formulate a treatment plan, participate in discharge planning and provide crisis intervention.
Apply knowledge of theory and practice to a case management process.
Communicate (orally and in writing) and collaborate effectively with clients and their families, coworkers, physicians, other health care staff, and staff of external agencies.
Develop and deliver educational materials for staff/patients/clients and families based on education theories, principles and best practices.
Promote a supportive, creative learning environment and lead continuous quality improvement.
Employ critical thinking and problem solving skills.
Effectively plan, organize and prioritize work.
Work collaboratively as a member of an interdisciplinary team.
Set priorities, adjust to unexpected events, mediate and deal with conflict.
Effectively lead change and support staff through transitions.
Perform CPR.
Operate a computerized client care information system as well as applicable word processing, spreadsheet and database software applications.
Operate related equipment.
Physically perform the duties of the position.

What’s in it for you

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth and development.
Access to more than 2,000 in-house training programs.
Enjoy a comprehensive benefits package, including municipal pension plan.
12 annual statutory holidays with generous vacation entitlement and accruement.
Flexible work options including flextime, work locations and job sharing (eligibility will vary)
Perks include onsite fitness classes and discounts to 350 BC-wide recreational programs, travel, technology, car and bike sharing, and more.

Job Type: Regular Full-Time
Wage: $44.12-$53.18 per hour
Location: 4500 Oak St, Vancouver BC
Applications will be accepted until position is filled
Hours of work: 0700-1500 Monday-Friday; may require flexible hours
Requisition #: 91655

What we do

BC Women's Hospital + Health Centre (BCW) is dedicated to improving the health of women, newborns and families through a comprehensive range of services, research and education.

Provincial Health Services Authority (PHSA) plans, coordinates and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose. Learn more about PHSA and our programs:

PHSA is committed to employment equity and hires on the basis of merit, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, backgrounds and experiences, and value a safe, inclusive and welcoming environment.

ATTN: PHSA Employees:
To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at

Please note the internal job posting will no longer be accessible after the expiry date of February 2, 2020. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.

If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264. Please note regular business hours are Monday – Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at and a Help Desk Representative will contact you the next business day.