SQM Group Inc., a leader in customer experience surveys, is seeking full-time Transcribers. The ideal candidates for the position will take pride in producing accurate transcriptions from surveys collected for Fortune 500 organizations throughout North America. T he responsibilities of the Transcriber will be to listen and transcribe specific sections of call verbatim from customer surveys and associate organizational 'tags' that correspond with the verbatim.
These duties cannot be performed remotely and the successful applicant must be available to work at SQM's Vernon, BC location. Hours of operation are from 8:30 AM to 5:00 PM, Monday to Friday.
A Family Atmosphere. SQM promotes a family atmosphere through group events such as potlucks, Halloween costume parties, and Christmas lunches. SQM raffles tickets several times a year for community events. Plus, SQM supports the local community and charities through various fundraising campaigns. At SQM, free coffee, tea and hot chocolate is available for all employees.
Education, Training, and Qualifications:
Computer knowledge and not intimidated by technology
Fast and accurate typing skills (a minimum of 60 WPM without errors)
Above average spelling, grammar, and punctuation competency
3 to 5 years of general working experience
Accurate documentation skills ensuring content, grammar, and punctuation are correct
Excellent listening skills
Ability to follow verbal instructions
Demonstrate good judgment
Ability to maintain focus on information processing for extended periods of time
Ability to sit for long periods of time
We Offer :
Comprehensive health, dental and vision insurance
Company provided long-term disability insurance
Company provided life insurance
Paid two-weeks of vacation to start with additional weeks added at 5 and 10 years tenure
Starting Wage $13.00/hour with additional monthly performance bonuses
Annual performance increases of $0.50/hour available
Only those selected for an interview will be contacted. Upon hiring, all employees are required to do background screening which will be organized by SQM.
SQM is an equal opportunity employer. It is our policy to provide equal employment opportunity to all persons, regardless of race, religion, color, sex, age, national origin, disability, genetic information or any factor that is a prohibited consideration under applicable law.