Who are we?
From our humble beginnings, we have grown to a group of 200 people spanning the globe from our headquarters in Canada to our offices in Dublin, Manila, and Seoul.
Specializing in investments, consulting and marketing, NSUS has been an integral part of the launch of several highly successful ventures, such as GGPoker, 2ACE, SlotsVenture, just to name a few. These brands are quickly turning into market leaders in the iGaming industry, providing fun and entertainment to millions of players around the world.
We are always on the lookout for passionate, creative, and dedicated people.
We are seeking an ambitious Poker Customer Service & Fraud Manager to join our team in Toronto, Canada.
You will build and maintain high-quality customer support channels on multiple platforms, while manager customer service and fraud teams. finding new ways to engage players when answering on Social Media, chats and emails. You’ll be responsible for leading and developing internal and external support teams through training, documentation, and internal tools development.
What you must be able to do:
What you must have:
What we’d like you to have:
Note that you might be required to work shifts and weekends when needed. A visa/sponsorship will be considered depending on the applicants’ profile and experience.
We are an equal opportunity employer and we are committed to building a diverse, inclusive, and welcoming workplace for all.
NSUS is committed to providing a barrier-free work environment in concert with the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. As such, NSUS will make accommodations available to applicants with disabilities upon request during the recruitment process.
Job Types: Full-time, Permanent
Salary: $55,000.00 to $65,000.00 /year