CRM Regionalist Specialist

Cornershop by Uber - Toronto, ON (30+ days ago)

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Cornershop [ ] was founded in 2015 and has become one of the leading on-demand grocery delivery platforms in Mexico and Chile. Now majority owned by Uber and backed by Accel, we've recently launched in Canada, Brazil, Colombia, Peru, Costa Rica, and now the U.S. We recently celebrated relaunching the business under our new brand, Cornershop by Uber.

Marketing is a powerful growth engine for Cornershop. We create winning ideas that drive consumer value and energize the brand around the world. Our customers are at the center of everything we do, and our marketers translate passion for the consumer into business results. The CRM Regional Specialist will join Cornershop by Uber's marketing team to use their strong analytical skills to find new insights of the data to improve the way we onboard partners and customers and design and evaluate marketing campaigns in North America.

What will you be doing?

  • The CRM Regional Specialist will be tasked with designing, implementing and evaluating marketing campaigns for North America, focusing on customers and Shoppers, using channels such as email, in-app, push, SMS and others.
  • You will work closely with the global CRM team and local Head of Marketing to define the CRM strategy in North America.
  • You will collaborate with the local marketing team on all integrated campaigns, applying best practices, and effective and efficient execution of key tactics across CRM-owned channels.
  • You will drive continuous optimization of campaigns, both locally as well as for customer lifecycle, with a focus on both local and global business objectives.
  • You will generate data-driven insights through in-depth analysis (AB testing, sales results, consumption patterns, among others).

What are we looking for?

  • Experience in CRM Marketing.
  • Intermediate SQL skills
  • Experience processing and analyzing large amounts of consumer data.
  • Experience working in startups or technology companies is a plus.
  • Bilingual in French or Spanish is considered a plus.

At Cornershop, we are dedicated to promoting an inclusive, accessible environment, where everyone feels valued, respected and supported. We continue to build a workforce that reflects the diversity of our customers and communities in which we live in and serve.

If you require an accommodation to complete the application process, please contact Cornershop HR. Please provide your full name and contact info and details regarding your request.

Job Type: Full-time

COVID-19 precaution(s):

  • Remote interview process