Games Manager

PURE Canadian Gaming - Calgary, AB (30+ days ago)

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Pure Canadian Gaming operates four high-energy, action-packed Canadian casinos, Casino Calgary, Casino Lethbridge, Casino Yellowhead and Casino Edmonton. These Alberta casinos offer gamblers state-of-the-art slot machines, video lottery terminals, live action tables and limit and no-limit poker. Away from the action the hospitality includes restaurants with an executive chef, delis with fresh and delicious food, a mix of bar venues and live weekend entertainment.

Job Duties:
  • Assumes responsibility in the Sr. Managements absence
  • Effectively meets and exceeds casino budgetary operational standards
  • Effectively manages and lead table games staff to achieve and maintain a high level of job performance and exceptional customer service
  • Manage Staff development and training initiatives
  • Assist in the facilitation of the recruitment process, as well as, provide department payroll functions
  • Using effective time management skills and ensures adequate staffing levels to meet business needs.
  • Ensure the casino is operated in accordance with the AGLC Casino Terms and Conditions
  • Strong working relationship with Advisors, Charity Workers and Volunteers
  • Contact AGLC of any and all suspicions or evidence of cheating at play, theft, monetary discrepancies or other illegal activities.
  • Ensure the proper storage and security of all gaming assets
  • Report any error or procedural irregularities in games operation to the appropriate persons.
  • Ensure all table games are being run smoothly and efficiently.
  • Acts as a role model for employees and fosters teamwork, employee morale, motivation and open communication.
  • Additional duties as required
Desired Skills and Experience:
  • Completion of a Grade 12 High School diploma or G.E.D. equivalent.
  • Post- secondary education in business or a related field is an asset
  • Must be able to pass AGLC examination and acquire Games Manager license
  • 3 years of gaming experience
  • Minimum 1 year of experience as a Pit Manager
  • Strong understanding of overall casino operations
  • Strong knowledge of AGLC Terms and Conditions
  • Proven leadership skills and business acumen
  • Working knowledge with word processing, spreadsheets, email, Internet navigation, and presentation software
  • Willing to work all shifts
  • Excellent verbal and written communication skills
  • Must exhibit exemplary customer service skills