Training Lead, Evolution

Sun Life Financial - Waterloo, ON (30+ days ago)

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At Sun Life, we work together, share common values and encourage growth and achievement. We offer many career paths that attract a wide variety of talent and skills. Follow a path that lets your talents shine.

Job Description:
** This is a 1 year contract**

Accountability for connectivity and collaboration between the Evolution Project Team and Professional Development as it develops and maintains a comprehensive curriculum and learning path for SLFD impacted groups, with particular focus on Advisors, Managers and field support roles.

The incumbent in this role will lead the aggregation and communication of feedback and input into needs analysis to understand, define and validate key learning objectives, curriculum design and measures aligned with outcomes and business priority. Course materials can be in various formats (online, virtual, video, small group, facilitated, leader-led, etc.). The incumbent will also engage the Evolution Project Team Expertise Areas (Change Management, Marketing Communication and Project Management) and impacted stakeholders to support needs assessment, curriculum and content development and learning measurement.

What will you do?

Act as single point of contact between the Evolution Project Team and PD for input into training requirements, development, implementation, and measurement across all Evolution themes,

Create an integrated Training Plan view of Professional Development activities as parts of Change Management and Project plans to ensure appropriate phasing for learning effectiveness and business attendance manageability

In partnership with content design, training delivery and other stakeholders, provide input into optimal delivery methods to achieve desired learning outcomes

Contributes to selection of business relevant measures of learning effectiveness (collaboratively), helps monitors results and proactively adjusting content and path as needed

Engages and partners with specialists from across Professional Development, SME’s, external vendors, and the Evolution Project Team to ensure curriculum content / learning path is maintained

Support Change Management Theme Leads in integrating capability-building activities into their project plans

Communicate capability-building risks identified by change leads to Professional Development and support the development of mitigating actions

Coach Change Management Theme Leads on how to support IOs to reinforce capability program content and delivery

Participate in people readiness activities to ensure preparedness to adopt changes, and develop plans to close any gaps

What do you need to succeed?

Subject matter expertise in modern adult learning, with emphasis on financial services, a thorough understanding of Advisor / Management roles Excellent relationship management, analytic, communication and presentation skills

Excellent relationship management, analytic, communication and presentation skills

Ability to ensure integration across multiple training programs and projects that will impact common stakeholders

Ability to influence others without position power

Strong project management skills

Works systematically to resolve problems, identify causes, anticipate implications and make informed decisions

Ability to directly address / identify conflict and obstacles, and escalate as appropriate

5 - 10 years of progressively responsible training and development experience

Bachelor’s degree or similar post-secondary accreditation

Adult education certification or designation (e.g. OISE, St. FX University, Institute for Performance and Learning) is preferred

What's in it for you?

20 days vacation per year
Flexible Benefits from the day you join to meet the needs of you and your family
Pension, stock and savings programs to help build and enhance your future financial security
Wellness programs that support the three pillars of your health – mental, physical and financial
Fitness and wellness programs that help you balance work and life and enjoy a healthier lifestyle
An environment of continuous learning and improvement
Access to our Global Learning Centre, available 24/7 for your learning needs
The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Salary Range:
91,100/91 100 - 148,800/148 800

Job Category:
Sales - Distribution Support

Posting End Date: