F/T Residential Support Worker

Community Resources and Support Services - Toronto, ON (4 months ago)

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Community Resources and Support Services

CRSS requires FULL TIME position with direct service professionals to fulfill the duties described below.

There are PART TIME positions open as well.

Locations available: Scarborough, East York, Whitby, and Oshawa

  • Two years prior experience as a DWS in residential support and listed educational requirements are mandatory to be considered for the positions.

If you're interested in meaningful work in a supportive workplace environment. If you're interested in receiving a very competitive wage, vacation and health benefits with the opportunity for growth and advancement, read on and consider submitting an application.

  • Community Resource and Support Services is a unique provider of RESIDENTIAL and community based support for Transitional aged youth (TAY 16yrs +) and Adults living with an intellectual disability and other complex needs.

CRSS provides a bridge for individuals with an intellectual disability and additional complex needs to transition to supportive and inclusive lifelong services that are person directed and will provide these individuals with the highest possible quality of life.

Direct Service Professional - DSP I Description of Position DSP I's provide treatment and support to our residential program clients and their families at our transitional aged youth home. This entails working in a direct service capacity in a group home environment with individuals with a range of complex special needs. The role involves providing primary support and supervision of these individuals under the guidance of the program manager. DSP I staff will be responsible to understand and follow support protocols developed by our clinical team, complete administrative tasks and data tracking responsibilities in additional to contributing to each individuals person directed support plans. The DSP I position works collaboratively with families, the CRSS clinical team, medical professionals, and other service providers/support systems who are involved with youth/adults in the program.

Key responsibilities may include but are not limited to the following and will vary based on the type of position/hours worked:

1. Provides treatment and support to individuals who are experiencing emotional and/or behavioural difficulties which impact their ability to function.

2. May act as a primary worker for assigned individuals and works with them on a regular basis to engage them in the program. Supports individuals on a regular basis to review progress, develop skills and resiliency and revise goals as needed. Develops and implements therapeutic life skills programs designed for the individuals. Actively engages with individuals in day to day routines. Ensures that individuals are up to date with medical, vision, dental, psychiatric and all other appointments as outlined in agency policy or individual treatment plans.

3. Develops and implements individualized treatment plans and interventions for the individuals in collaboration with program manager, CSAw, consultants, other staff members, and parents.

4. Liaisons with community services, educational institutions and families/guardians and builds effective working relationships with them on behalf of the individuals during all stages of client care.

5. Communicates with families/guardians on a regular basis as determined in conjunction with the CSAw and involves them in developing and implementing planned interventions.

6. Provides crisis intervention to clients and support to other staff as required.

7. Maintains complete and confidential case records for clients, and is responsible as appropriate, for ensuring that records for their primary clients are accurate and up to date.

8. Completes required program paperwork in compliance with program and agency policies and timelines.

9. Work schedules as assigned by program manager. This role will involve shift work.

Required Qualifications:

1. Child & Youth Worker diploma, Developmental Service Worker or, a degree/diploma in a related field combined with sound knowledge of diagnostic and treatment theories, methodologies and practices as they relate to adolescents and an ability to apply theory to practice

2. Knowledge of counselling theories, ABA/IBI & BT and the ability to provide a broad range of therapeutic interventions to residents as well as knowledge and skill in the areas of crisis intervention (CPI)

3. Computer Literacy including: Microsoft Office, Internet navigational skills, accurate database entry, and continuously developing technology proficiency.

4. Must possess excellent verbal and written communication skills, organizational and administrative skills as well as effective interpersonal skills in order to effectively liaise with a variety of Agency staff, external professionals and individuals

5. Satisfactory clearance under the Police Reference Check program (VSS).

6. Must hold valid, current First Aid and CPR, CPI/UMAB certificates as well as a G Driver’s License and satisfactory results on a Driver’s Abstract

7. Medical clearance in accordance with CRSS policy on pre-employment medicals

Job Type: Full-time


  • Residential Care: 2 years (Required)


  • Scarborough, Toronto (Preferred)


  • G (Required)