Provide technical administration and support for corporate software applications to ensure optimal performance in a secured manner.
WHAT YOU'LL DO:
Under minimal supervision, responsible for technical administration of corporate applications
Provide technical support for solutions, as per addendum
Conduct research and assist Manager with recommendations for system improvements through the proactive monitoring and troubleshooting of solutions, as per addendum
Create and maintain thorough documentation related to administrative configurations, procedures and modifications of applicable corporate applications
Assist the Application Development team by performing applications testing and application deployments
Manage installations, patching and monitoring of development, testing and production application environments
Manage incident queue for business solutions team to ensure that all tickets are promptly assigned to appropriate team members and are resolved in a timely manner
Provide Content Management support for the internal and external corporate websites
Publish website analytics to key company stakeholders
Ensure corporate data is secured in accordance with IT security policies
WHO YOU ARE:
Able to work as part of a team and independently
Strong analytical and problem solving skills
Willingness to acquire new skills as technology changes
Ability to provide user training
Excellent verbal and written communication skills
Ability to work in a fast-paced environment, excellent interpersonal, organizational and communication skills
WHAT YOU NEED TO SUCCEED:EDUCATION AND EXPERIENCE REQUIREMENTS:
Post-secondary education in Computer Science or related field
Minimum 3 years' experience administering corporate software applications
Solid knowledge of the following:
Application administration concepts and procedures
Application security best practices
Active Directory security management
Microsoft Windows Server Operating System
Internet/Cloud technology concepts
This position also requires solid knowledge of the following:
System administration including configuration, security, procedures and best practices
IBM Maximo Mobile App administration including configuration, security, and deployment
Solid Knowledge of CMMS workflows and Data Standards
Designing and configuring process workflows incorporating, alerts, actions and approvals
Providing end-user support
Implementing custom modifications and configurations into production environments
Configuring and maintaining automated data feeds from and to external systems using IBM Maximo APIs
Collaborate and act as Subject Matter Expert on MAXIMO application development, administration, and support using best practices.
Establish and deliver MAXIMO training modules from Train-the-Trainer through PM to user-level.
Interface with Implementation Provider of system upgrades to ensure currency of application version.
Develop ad-hoc and standard system reports / deliverables for specific and non-specific data pulls as well as application development as required.
New development and maintenance of Users and Security Groups, Workflow Management and KPIs.
Setting log levels, and log analyzing.
Participate in Configuration Control activities and work with managers to coordinate new system requirements and/or configuration changes.
Work closely with database team to ensure system operates optimally.
Work with users to resolve Maximo application issues.
Object based database concepts
Nice to have:
Exposure to Visual Force
Exposure to Apex programming language
IBM Domino/Lotus Notes
Maximo Asset Management
IBM Maximo (currently on version 22.214.171.124) or comparable enterprise asset and work management system
IBM Maximo Integration Framework (MIF) or comparable JMS based integration framework
Support of the Change and Release Management processes adhering to the Information
Technology Infrastructure Library (ITIL) concepts and practices
Mentoring technical development and support professionals
BUILD YOUR FUTURE WITH CADILLAC FAIRVIEW!
At Cadillac Fairview, we are so much more than our properties. We are building leaders at all levels. We offer the challenge of interesting work, a great organizational culture, the opportunity to collaborate with the best in the business, and support for your growth and development. We reward values-based behavior and superior results with a competitive rewards package that includes best-in-class benefits and pension. Cadillac Fairview is where you can make a difference.
WHY WORK AT CF?
At Cadillac Fairview, we believe that people are core to our success. You'll join a diverse community and award-winning team, where your talent and commitment to excellence are welcomed, valued and respected. Are you up for the challenge?
CF is committed to creating a diverse and inclusive environment. If you need accommodation during the recruitment, assessment, and/or selection process, please notify your HR contact or email email@example.com.