Working as part of a multidisciplinary team including sales executives, project designers and technical resources, the Sales Project Coordinator plays a crucial role coordinating all the various aspects to prepare the solution proposal that will respond to our customers' needs.
Responsibilities as a Sales Project Coordinator
Collaborates with sales executives and/or channel partners to review the sales opportunities and their feasibility;
Works at understanding and clarifying the customers' needs and getting all the information to complete the projects;
Is the project leader during feasibility meetings and throughout the project creation phase;
Designs sustainable aquatic solutions, optimizing play value while meeting client needs and budget;
Works with Special Project team if required;
Provides information for the creation of 3D designs and technical documentation;
Prepares project quotes and proposals, using various sales software tools including the CRM, a product configurator and a paperless proposal tool;
Gathers all information required for order placement and enters it into the CRM;
Acts as liaison between channel partner, clients and internal teams including product development, logistics, accounting and customer service;
Supports sales executives with any task that will contribute to closing a sale or maintaining a client;
Follows up on project status and updates CRM with all information pertinent to project status;
Educates/trains end clients and channel partners on company philosophy and solutions;
Keeps current on product knowledge and updates.
Skills and Competencies as a Sales Project Coordinator
Able to communicate effectively with clients and internal team;
Works and collaborates well in a team and able to establish credibility among working partners;
Organized individual, with good time management skills, who consistently meets deadlines;
Able to learn quickly and to follow a process;
Demonstrates good judgement, patient, curious and flexible;
Able to grasp moderately complex technical concepts;
Able to multi-task and work on several projects simultaneously;
Possesses a strong attention to detail;
Engaged in providing excellent customer service;
Has an entrepreneurial spirit and business acumen;
Bilingual, English and French, written and spoken
Proficiency with Microsoft Office suit;
Knowledge or the ability to quickly learn sales software tools, knowledge of Salesforce.com an asset.
Experience and Education
Undergraduate degree in a business discipline;
Minimum 2 years of customer service experience, project coordination and/or sales support
Experience in an international setting an asset;
Experience within the Recreational Infrastructures industry is an asset.
We wish to thank all those who have applied but we will communicate only with those candidates selected for interviews.