Supervisor - Building Services

City of Victoria - Vancouver Island, BC (30+ days ago)

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Competition #19/147A
Internal/External Posting
Closing date: September 24, 2019
Supervisor - Building Services
Parks, Recreation and Facilities Department

Victoria is a vibrant, richly diverse and sustainably-focused city, renowned as a global tourist destination, hosting over 3.5 million visitors annually, and a place with an enviable quality of life. Located on the southern tip of Vancouver Island and the capital of British Columbia, the City of Victoria is home to 83,000 people and is the economic and cultural hub for the region’s 350,000 residents.

We are looking for an energetic, resourceful and innovative building services professional to join our team in the role of Supervisor – Building Services. Are you passionate about supporting people? If you are a natural relationship builder and are committed to fostering a culture of team and customer service; if you are strategic and have a proven track record in supporting a skilled and talented workforce that delivers results to the community; and if you thrive in a fast-paced environment while supporting a culture of empowerment and accountability - we want to hear from you!

Performs functions related to planning, development and implementation of departmental projects. Plans, coordinates, assigns and reviews the operational programs for the building services section.

Coordinates, assigns and reviews the work of approximately 25 FTE janitorial staff; ensures schedules, procedures and established performance and safety standards are met. Responsible for full supervision which includes providing direction, coaching, training and guidance to staff. Ensures schedules, procedures and established performance and safety standards are met. Plans, implements and coordinates projects; develops and schedules work plans and coordinates yearly work plans. Organizes and conducts monthly staff meetings; attends trade shows, workshops and seminars.

Plans, prioritizes and monitors the section’s annual work programs; assists in preparing, estimating and tracking annual budgets; authorizes and monitors expenditures; makes recommendations regarding equipment and/or operational changes with related costs and staff resources. Provides excellent and efficient service to both internal and external customers in keeping with the City of Victoria’s service standards. Collaborates in a team environment to deliver operational work programs and capital projects. Makes recommendations regarding new procedures, chemicals and equipment. Prepares and presents program proposals to Managers for information or approval.

Maintains a variety of manual and computerized records such as holiday time, sick leave, work orders and projects; codes delivery slips for payment; requisition materials, equipment and services. Reviews job matters and schedules with outside agencies and City departments. Conducts site inspections at various locations to review work progress. Responds to general inquiries and complaints. Liaises with and provides information to City departments, community associations and outside agencies on project requirements, progress and budgets. Responds to enquiries and requests for service from departments.

Performs related duties where qualified.

Work is performed according to established procedures and schedules or assigned by supervisor. Work is reviewed upon completion. Issues such as major purchases and changes to procedures are discussed with supervisor.

Physical Effort: Lift and move heavy equipment and materials. (rare)
Mental Effort: Deal with complaints and negative comments. (rare)
Visual/Auditory Effort: Focus on a variety of source data and computer for short periods. (occasional)
Work Environment: Office and City owned buildings. Conduct site inspections of crews and premises. (occasional)

Organize and prioritize the work of a section. Understand the techniques of building maintenance, repair and janitorial services. Working level operation of current City word processing, spreadsheet and related specialty software. Maintain accurate records and prepare budgets. Supervise and direct section staff. Establish and maintain effective working relationships. Represent the City to the public and outside agencies. Supervise a safety program.

Formal Education, Training and Occupational Certification: High school graduation. Accredited courses in management studies. (1 year) Current and valid Class 5 B.C. Driver's Licence.
Experience: 5 years of related experience in commercial buildings including supervisory experience, or an equivalent combination of education and experience.

May be requested to substitute in a more senior position.

Work schedule:
Monday - Friday, 37.5 hours per week
$43.61 per hour, Pay Grade 15
Job Code # 4132
This is a CUPE Local 50 Position

To apply for this opportunity you will need to create an online profile or log back in to our career portal at - only online submission will be considered. All applications must be submitted online by 4:30 pm on the closing date noted on the posting. Please be prepared to provide proof of qualifications and supporting materials as outlined in your resume

City of Victoria is an equal opportunity employer committed to establishing an inclusive, equitable, and accessible environment for all. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, gender identity or expression, marital status or any other basis protected by applicable law.

We are committed to ensuring that reasonable accommodations are made available to persons with disabilities during the recruitment cycle and will provide reasonable accommodations upon request. If you require assistance or an accommodation due to a disability, please email us at