Clinical Manager (Nodin Mental Health Services)

Sioux Lookout First Nations Health Authority - Sioux Lookout, ON (6 months ago)

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Nodin Child and Family Intervention Services (Nodin CFI) is Sioux Lookout First Nations Health Authority’s mental health department. It is a resource available to First Nation children, youth, adults and families from 33 remote northern communities served by SLFNHA. Nodin CFI has several services: intake, travelling counsellors, a crisis response program, community-based children’s mental health and addiction workers, traditional healing, youth school counsellors, and an outpatient mental health service.

The Clinical Manager is responsible for overall administrative and clinical oversight of three services of Nodin CFI including counsellors travelling to communities, youth school counsellors, and children’s mental health and addiction workers. The Clinical Manager is responsible for quality management, performance improvement, developing and implementing strategies, advancing concepts/infrastructures and relationships required for programmatic focus and high-quality client care. Direct reports include an admin assistant, and Clinical Supervisors who oversee a very large pool of front-line mental health staff. The Clinical Manager ensures assigned services meet clinical standards, best practice and professional standards.

The Clinical Manager reports to the Director of Nodin Mental Health Services.

Salary range starting from $76,500 to a maximum of $98,459/yearly

Who can apply: Persons of First Nations ancestry will be given preference (s.16 (1)CHRA)

Applicants must possess
Minimum level of education required is equivalent to completion of 5 years post-secondary education specific to mental health
Must have a master’s degree in social work, psychology or counselling (bachelor’s degree must be related to mental health)
Will consider 2 year diploma related to mental health with a bachelor’s degree in social work or counselling psychology
Minimum 6-10 years of mental health counselling experience is required
Substantial experience utilizing a variety of treatment modalities in the field of mental health using evidence-based interventions
Experience assessing and working with high risk complex cases is essential
Knowledge, education or training in working with traumatized individuals
Previous supervisory and leadership experience is preferred
Registration with a recognized professional body and/or to become registered within a year of commencing employment
Can function effectively in a fast-paced, multi-tasking, ever-changing environment
Can remain calm under pressure
Self-starter with excellent time management skills to effectively maintain a busy schedule
Problem solving capability and strong organizational skills
Proficient typing and computer skills
Must be able to write clearly and concisely to explain information in a well thought out, logical and effective manner
Timeliness of delivery, accuracy and strong attention to detail is a must
Excellent relationship building skills to form and maintain collaborative relationships
Interpersonal leadership skills and strong public speaking skills
Able to design and deliver presentations
Budgeting and resource management experience
Demonstrated understanding of and competence in serving culturally diverse populations; knowledgeable of First Nations’ people, history, culture, health priorities and social issues
Ability to communicate in one of the First Nations dialects of the Sioux Lookout region is an asset.
Must be willing to travel up north and locally (requiring valid Driver’s License)
Must be willing to relocate and live in Sioux Lookout (or within a daily commuting distance)
Duties and Responsibilities
Provide oversight, direction, and clinical leadership in all facets of the delivery of assigned service areas to provide maximum in efficiency and quality to consumers and partners
Hold regular individual supervision meetings to direct, assign duties, assess work and performance, teach, receive and provide updates, discuss issues and to ensure consistent application of clinical standards
Develop and mentor a high performing clinical management team
Perform annual performance reviews
Study and discuss cases with supervisors to provide suggestions and recommendations on special, complicated or problem cases
Complete workplans aligned with annual organizational objective setting
Identify new ideas, techniques and opportunities for improving effectiveness, performance and productivity
Develop productivity/quality benchmarks and analyze data against benchmarks
Work closely with Quality Assurance and Intake to ensure required data is being produced/entered for statistical purposes
Perform file audits/investigations and case reviews as required
Achieve high standards of performance in assigned service areas
Implement process improvements to enhance client care and increase operating efficiency
Participate in the establishment of Standard Clinical Operating Procedures
Ensure clinical guidelines are in place for optimal delivery of services
Ensure compliance with requirements and address performance issues
Use critical thinking and provide strategic advice to swiftly address all service area issues
Establish budgets as requested and monitor expenditures
Complete several reports to meet funding requirements and as requested by Director
Participate constructively in the supervision process with the Director
Work in partnership with First Nation leadership, community members, health care providers, and other key stakeholders to strengthen service provision
Sit on relevant working groups or advisory committees
Other duties as required