Store Manager - ACE Liquor (Edmonton Region)

ACE Liquor - Edmonton, AB (5 months ago)

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About ACE Liquor

ACE Liquor is a great place to work, with a friendly atmosphere. We provide our Customers with vast selection of specialty liquors, beers and wines!

Each person at ACE plays an important role in our Company′s success. We promote a team atmosphere that is busy and challenging, but always aims to be co-operative and fun. When you choose to work at ACE Liquor you can be sure you will be treated with the respect and support you need to be a success.

Store Manager - Edmonton Region

Type of Position: Full-Time
Supervisor's Title: Area Manager
Department: Operations

Primary Purpose of Job

Provide leadership and direction of a multi million-dollar business unit, focused on delivering an exceptional customer experience, training and developing teams, establishing a strong sales culture with accountability for operational excellence and achievement of financial and regulatory standards.

Essential Business Functions, Responsibilities and Accountabilities

People Management Skills

  • Create a work culture that makes your store an inviting place to work
  • Be a role model who coaches, mentors and inspires team members
  • Delegate tasks to team members and set priorities
  • Communicates in a clear and concise manner to team, leading effective huddles / meetings / coaching sessions, keeping team well informed of pertinent information
  • Participate in store recruitment and create succession plans for the store
  • Support and coach to improve any performance gaps and conducts ongoing coaching to improve team
  • Completes and holds team accountable to complete required training within time frames
  • Creates and / or monitors the creation of efficient store weekly scheduling for both sales and support functions

Customer Offering

  • Deliver exemplary customer service
  • Resolve customer complaints regarding sales and service
  • Create a culture that has a passion for specialty drinks
  • Accountable for product roll-outs and product launches
  • Review customer surveys and react appropriately
  • Understand and utilize local market tends
  • Evaluate programs and promotions for effectiveness and offer recommendations to Area Manager

Financial

  • Along with Area Manager, assist with the creation of store budget (if required)
  • Ensure that goals will be met through appropriate planning and organization of staff, inventory, and expenses for short and long-term success.
  • Meet or exceed achieve financial targets
  • Review and monitor loss prevention program to protect the company’s inventory and assets
  • Review financial document (invoices, costs etc.) for accuracy
  • Monitor and make appropriate adjustments to scheduling to achieve labor cost

Day to Day Operations

  • Ensure store follows merchandising and pricing guidelines
  • Ensure store is presentable and address any maintenance issues
  • Execute merchandising programs and track results
  • Manage communication (mail, email, voicemail
  • Maintain inventory levels
  • Respond to customer complaints
  • Manage inventory ordering and receiving
  • Attend health and safely meetings/training
  • Actively aim to increase and share industry knowledge
  • Develop relationships with store stakeholders
  • Set daily tasks for the store
  • Review ad and upcoming event and promotions

Regulatory Adherence

  • Observe that OHS, ProServe and other regulatory requirements and procedures are implemented and adhered to
  • Participate in health inspections, audits and required corrective actions
  • Maintain first-aid and OHS Training
  • Maintain ProServe Certificate and ensure employees maintain ProServe
  • Ensure AGLC and other government guidelines are met

Qualifications

Work Experience and Education

  • Minimum, 3-year experience in a retail environment
  • Training in wine/beer/spirits (preferred, not required)
  • Post-secondary education (preferred, not required)
  • ProServe Certificate is considered an asset

Physical Requirements

  • Available to work a varied retail schedule, including evening and weekends
  • Able to safely lift boxes up to 50 pounds
  • Able to stand for an extended period
  • Comfortable climbing ladders

Other Skills and Capabilities

  • Highly self - motivated
  • Customer service driven
  • Effective leadership of large team
  • Strong sales background
  • Proven track record of success
  • Strong sales background

REASONS TO JOIN OUR TEAM!

  • Competitive salary.
  • Flexible hours
  • Learning environment

If you want to work in a highly collaborative environment and are committed to making a difference, we'd like to meet you!

How To Apply

Please note that ACE Liquor assesses all applications based on merit. Should a suitable candidate be identified, ACE Liquor reserves the right to close this recruitment process prior to the advertised date. Due to the volume of applications received, only those candidates deemed to be suitable will be offered an interview.

If you are interested in this position, please complete the questions contained in the application below, then click Apply. You are able to upload your resume, if you'd like.

Cheers!

Job Type: Full-time

Experience:

  • Retail Management: 3 years (Required)

Education:

  • Secondary School (Preferred)

Location:

  • Edmonton, AB (Required)

Licence:

  • First Aid (Preferred)
  • ProServe (Preferred)