Admin Assistant/Project Coordinator

Paul Davis GTA West Group - Toronto, ON (30+ days ago)

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The PAUL DAVIS GTA WEST GROUP operates insurance restoration industry franchises in Hamilton, Halton Region, Mississauga, Brampton and Etobicoke.

We are currently looking for an experienced Administrative Assistant to fill our Project Coordinator role in our Etobicoke office.

A Project Coordinator reports directly to the Supervisor of Project Coordinators and provides administrative support within a Project Management Team.

Responsibilities:
Appreciate and understand the PAUL DAVIS GTA WEST GROUP brand and be its champion
Understand all Service Level Agreements (SLAs) and ensuring service delivery compliance
Keep all RMS and Xactanalysis files current
Accept responsibility for the achievement of a high Net Promoter Score (NPS)
Participate in the generation of trade purchase orders as well as Technician Job Reports (TJRs)
Establish job schedules in conjunction with the Project Manager
Ensure work delivered by all trades is compliant with work orders and purchase orders
Serve as an early warning system on emerging service delivery problems
Prepare accurate invoice instructions for Accounting
Ensure Accounts Receivable is settled within company timelines
Submit preparation for monthly and annual job closings
Communicate with homeowners and adjusters on behalf of the PM as required
Complete Emergency and Building estimates on behalf of the PM as required
Schedule the Project Manager’s appointments as required

Skills/Knowledge/Abilities:
The ideal candidate is personable and patient, possesses a sense of urgency and can think on their feet. A demonstrated background in administrative work, project coordination or complex customer service is required.

Strong attention to detail
Well organized
Pro-active in managing time, yours and the team's
Able to effectively prioritize on a daily, weekly and monthly basis
Strong verbal communication
Comfortable dealing with numbers such as margins and job costs
Focused on team goals
Understanding of the insurance, restoration and/or construction industry is an asset

Paul Davis GTA West Group welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.