YUL - Cargo Office Agent - Pierre Elliott Trudeau International Airport

Menzies Aviation - Montréal, QC (7 months ago)

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**This position is located at the Pierre Elliott Trudeau International Airport**

Assists the Airline Account Supervisor in the day to day operation in the front office. Front facing with customers and telephone contact to be delivered in a courteous and professional manner.

Essential Duties and Responsibilities:

  • Examine manifests, bills of lading and air waybills to determine work procedures for accepting or releasing cargo.
  • Compiles documents and data entry functions for import or export cargo shipments.
  • Read and interpret aircraft weight and balance loading instructions, hazardous material identification labels, aircraft loading manifests and cargo routing familiarization.
  • Expedites shipment of cargo from Warehouse and assists customers in tracking their shipments.
  • Notifies consignee or representative concerning arrival dates of shipment, customs clearance requirements and weight of shipment.
  • Enter transactions for billing to consignee and airline customer prior to release of freight.
  • Authorizes final approval for cargo release.
  • Undertake acceptance procedures for export cargo shipments.
  • Assists customers at the front counter including pick-up and delivery requests.
  • Prepares invoices for charges, airline clients and management regarding freight movements.
  • Work with CBSA, Transport Canada and other governmental agencies to clear shipments.
  • Meets flights in order to exchange documents as required.
  • Recognizes dangerous goods upon receiving.
  • Complete mandatory security and other training as required.
  • Other duties as assigned.


  • Must be at least 18 years of age
  • Must have high school diploma, GED or equivalent work experience
  • Must be able to speak, read, and write in English & French proficiently
  • Capable of repeating repetitive tasks
  • Must be flexible and available to work all shifts including weekends and holidays
  • Must be able to obtain and hold all required security clearances and passing a Transport Canada background check.
  • Valid driver’s license with no violations over the past 5 years
  • Familiarity with or ability to learn how to work within an IT cargo system environment preferred
  • Proficient in MS Office

Apply now at www.menziesaviation.com/careers

Job Type: Full-time

Salary: $14.00 /hour


  • Customer Service: 1 year (Preferred)
  • Shipping And Receiving: 1 year (Preferred)
  • Shipping Tracking Systems: 1 year (Preferred)
  • Proficient in MS Office: 1 year (Preferred)


  • Secondary School (Required)


  • Montreal, QC (Preferred)


  • English (Required)