Network Support Specialist - Internship (Markham, ON)

IBM - Markham, ON (30+ days ago)

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Introduction
System Administrators are the gatekeepers to the many systems that run our company and our clients. As a System Admin with IBM, you will have the opportunity to provide high-value IT services and leverage our leading-edge technology portfolio in our global network. Your work has a direct impact on the day-to-day productivity of our business by ensuring integrity of, and access to, our most important resource: data.

Your Role and Responsibilities
This position resides in Markham, Ontario and is a 16 (internship) month work term commencing May 2020. It is mandatory that all applicants are enrolled in full-time studies at a post-secondary institution and returning to full-time studies upon completion of the work term.

Are you looking for an exciting and challenging opportunity where you will apply your skills, learn new skills and grow your career? If so, then read on.

A position is available on the Network Services IT Team based out of the IBM Canada Markham Software Development Lab. We are looking for candidates willing to apply themselves and participate in providing high quality technical support to a wide range of internal IBM software development customers. The successful candidate should be a self-starter with the ability to learn new technologies and think creatively. The candidate would work closely with our network services IT team to provide solutions to various network problems facing our development organizations, and to assist with the maintenance and enhancement of the existing network topology.

In this role, you will assist the network team with:
Full network life cycle management. This includes the following tasks:
document the business requirements and assist with design/architect network enhancements and topology changes;
support and trouble shoot the network environment, including use of trace, monitoring, and diagnostic tools;
maintain documentation such as topology diagrams;
support security compliance of network devices;
maintain inventory and decommission obsolete equipment.
Assist customers by troubleshooting network issues
Write, maintain, and enhance the network services team's scripts
Special project assignments
Occasional travel to other Toronto area sites and after hours and/or weekend support

Required Technical and Professional Expertise

Understanding of TCP/IP protocols and routing concepts including dynamic routing protocols
Understanding of IPv6
Understanding of layer 2 switching concepts
Experience with scripting languages such as AIX Shell, Python, and Perl
Ability to communicate clearly and concisely in English (written and verbal)
Ability to manage projects through to completion with minimal supervision
Co-op or internship program enrollment is mandatory

Preferred Technical and Professional Expertise

Experience with Cisco IOS, NX-OS, and ASA software and devices
Familiarity with SAN protocols such as FCoE, FC, and FCIP

About Business Unit
Digitization is accelerating the ongoing evolution of business, and clouds - public, private, and hybrid - enable companies to extend their existing infrastructure and integrate across systems. IBM Cloud provides the security, control, and visibility that our clients have come to expect. We are working to provide the right tools and environment to combine all of our client’s data, no matter where it resides, to respond to changing market dynamics.

Your Life @ IBM
What matters to you when you’re looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBM
IBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Location Statement
This role will involve working with technology that is covered by Export Regulations sanctions. If you are a Foreign National from any of the following US sanctioned countries (Cuba, Iran, North Korea, Sudan, and Syria) on a work permit, you are not eligible for employment in this position.

Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.