Information Technology Coordinator

Maven Lane - Vernon, BC (30+ days ago)

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Job Summary:

You are a team focused IT professional comfortable working in a fast paced, ever changing environment. You will be the first point of contact for all IT related requests at our centres and will use your skills to field calls, troubleshoot, document and resolve all IT and network issues.

Apply today to join our team in Vernon, BC.

Essential Responsibilities

  • Support and troubleshoot Maven Lane’s IT infrastructure which includes: workstations, laptops, hardware, software, servers, printers, networking, remove access, connectivity and voice systems
  • Support an interface with Owner IT resources to develop plans and solutions for site related communications
  • Provide oversight and management to for all IT and network requirements
  • Log incoming calls and all staff questions and issues accurately and efficiently into ticketing system
  • Effectively manage technical issues by providing solutions to the end user and escalate issues as required
  • Image and deploy desktops, laptops, satellite locations and other hardware as well as assist with ongoing moves, additions and changes to hardware and computers
  • Support Outlook Office 365 and a variety of specialized programs and applications
  • May be required to work outside of regular office hours
  • May perform other duties as required

Qualifications

  • 2+ years experience in a similar position supporting a windows environment
  • IT related degree, diploma or certification
  • Experience with Microsoft Active Directory and administering user and computer accounts
  • Experience with network and desktop printing solutions
  • Excellent interpersonal skills, combined with strong verbal and written communication skills
  • Excellent troubleshooting capability, with the ability to diagnose and solve technical issues
  • Strong analytical, technical, problem solving and organizational skills
  • Self-motivated, with the ability to work effectively in a team environment

Job Types: Full-time, Part-time

Salary: $24.00 to $28.00 /hour

Experience:

  • IT related degree, diploma or certification: 2 years (Preferred)