front desk clerk, hotel

Ptarmigan Inn Hotels Ltd - Hay River, NT (30+ days ago)

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Secondary (high) school graduation certificate

Experience an asset

Specific Skills
Take, cancel and change room reservations
Register arriving guests and assign rooms
Provide information on hotel facilities and services
Process group arrivals and departures
Process guests' departures, calculate charges and receive payments
Perform light housekeeping and cleaning duties
Investigate and resolve complaints and claims
Answer telephone and relay telephone calls and messages
Provide general information about points of interest in the area
Provide customer service
Assist clients/guests with special needs
Maintain an inventory of vacancies, reservations and room assignments