Schedule Monday - Friday 8:30am - 4:30pm
Education Level 3 year college/university diploma/degree in Graphic Design, Web Development, Instructional Design, E-learning Technologies, or related field.
Career Level Requires 3 years of relevant experience
In this role, you will join a team that has set ambitious goals for the Centre for Continuing Education at McMaster University. McMaster’s highly-regarded Centre for Continuing Education provides high-caliber, for-credit and professional education for individuals and corporate clients, offering over 300 courses and professional development workshops and serving over 4000 students per year.
You will support an exciting agenda and strategic growth focus for the University aimed at supporting the development of courses, workshops, and programs implementing the latest in educational technology to meet community needs and grow market share.
Working under the direction of the Assistant Director, the Web Content and Course Developer will support the development of online courses within McMaster’s learning management system. The role will work closely with other members of the curriculum development team such as instructional designers, multi-media specialists, and subject matter experts to facilitate and support learning in new and exciting ways through innovative instructional design.
Purpose and Key Functions:
- Develop, redevelop and maintain courses by adding, deleting and changing course content as appropriate and keep offerings current.
- Understand, articulate and document project vision and scope.
- Conduct detailed quality assurance testing for all deliverables for instructional soundness and interaction design as well as functionality testing.
- Evaluate educational technologies for use in higher education.
- Develop educational technology applications and online course materials. Collaborate with educators and technology services to produce innovative solutions for academic courses and training.
- Analyze instructional design and provide advice with regards to educational theory, educational technologies and implementation.
- Recommend and document project instructional standards and strategies, learner engagement strategies and evaluation plans.
- Configure courses in LMS and third party tools.
- Ensure that on-line content complies with the Accessibility for Ontarians with Disabilities Act and the Centre's Quality Assurance rubric.
- Adhere to predetermined delivery schedules and comply with established style guides.
- Develop and deliver workshops and training sessions on educational technologies, the University’s learning management system (LMS), and related tools to course instructors.
- Create training materials and learning resources on the use of educational technologies, LMS, and related tools
- Facilitate and participate in curriculum development meetings.
- Provide technical support for instructors related to the regular maintenance and revisions of courses within the learning management system in use.
- Administer the instructor support account by providing detailed instructions and scheduling trainings based on need requirements.
- Participate in project planning and estimate, including determining timelines and deliverables for the design team, discussion options, and identifying instructor’s needs.
- Proactively address problem areas related to usage of LMS by recommending effective and appropriate solutions.
- Determine instructor’s training needs.
- Investigate newly reported problems with LMS and document solutions.
- Document and update records of all development work and additional maintenance and update requests.
- Provide users and development team with routine information such as LMS updates, errors, and features.
- Remain current with frequent developments in the field of education technologies and instructional design.
Provides direction to others in how to carry out work tasks
Ensures adherence to quality standards and procedures for short-term staff and volunteers.
- A collaborative attitude; willing to work with others who may not share same ideas and may require ongoing coaching and support.
The successful candidate should demonstrate adeptness at planning, prioritizing, and effectively managing overlapping complex projects. You consistently deliver high quality work within established deadlines. Superior written and spoken communication skills are required to develop relationships with internal and external partners. Comfortable with working independently and within teams, you thrive on the opportunity to see a project from concept through to execution and are not bothered by challenges which may confront you. You are patient with those with whom you work with, willing to re-calibrate your approach based on the needs of multiple stakeholders, and are a strong performer who excels at delivering results.
How To Apply
To apply for this job, please submit your application online.
Employment Equity Statement
McMaster University is located on the traditional territories of the Haudenosaunee and Mississauga Nations and, within the lands protected by the “Dish with One Spoon” wampum agreement.
In keeping with its Statement on Building an Inclusive Community with a Shared Purpose, McMaster University strives to embody the values of respect, collaboration and diversity, and has a strong commitment to employment equity. The diversity of our workforce is at the core of our innovation and creativity and strengthens our research and teaching excellence. The University seeks qualified candidates who share our commitment to equity, diversity and inclusion. While all qualified candidates are invited to apply, we particularly welcome applications from women, persons with disabilities, First Nations, Métis and Inuit peoples, members of visible minorities, and LGBTQ+ persons. Job applicants requiring accommodation to participate in the hiring process should contact the Human Resources Service Centre at 905-525-9140 ext. 222-HR (22247) or the Faculty of Health Sciences Human Resources office at ext. 22207 to communicate accommodation needs.