Started in 1998 this marks 24 years for Stealth in the food transportation industry. We specialize in refrigerated expedite throughout Ontario but not limited to. Over the years we have expanded our expertise into not just expedited transport but being the all around one stop shop for frozen, fresh & dry storage, distribution, transportation and we are always learning and expanding into new avenues of the food logistics industry. We are a family owned and operated business and as much as we grow, we still manage to have that close family feel extended to our staff, drivers, customers and more.
We are looking for a CSR in our billing/order entry departments with a strong work ethic and attention to detail. You will be responsible for our custom billed customers, order entry help with our afternoon dispatcher and ensuring customers satisfaction is well maintained.
Afternoon Junior Dispatch Qualifications:
1+ years experience in transportation
1+ years in food transportation
Punctual and dependable (Shift is 10am-6pm Mon-Fri) (also open to 4 day shift 10am-8pm Tues-Fri)
Excellent customer service skills
Ability to work in a team environment, as well as independently
Knowledge of basic computer programs (Excel, word) and aptitude to learn new software systems
Excellent communication skills both written & verbal
Strong organizational skills with the ability to work under pressure
1st half of shift in invoicing/billing, 2nd half of shift order entry.
Completing customized invoicing for some clients who require above our standard invoicing methods.
Use of excel spreadsheets (basic formulas, exporting, importing, data entry)
PDF files (combining, editing)
Uploading docs and invoicing into custom online customer accounting portals
Answering incoming calls
Managing email incoming/outgoing emails. Ensuring proper data is entered into courier system and customers are answered and dealt with in a timely manor.
Communicating with brokers, drivers and customers
Calling stores and or clients to ensure they have night crew and or late receiving to ensure products will be able to be delivered
Job Type: Full-time
Salary: $18.00-$20.00 per hour
Flexible language requirement:
- 10 hour shift
- 8 hour shift