Guest Service Agent/Night Auditor - Part Time

Days Inn Brooks - Brooks, AB (30+ days ago)

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Company description

Days Inn Brooks has earned a high guest satisfaction rating on various Internet sites because of the positive efforts of our team members. Business is growing and we need to add the right person to our Front Desk / Night Audit team. Recently under new ownership, the focus is on making this hotel the highest rated of all Days Inns in Canada! Our physical property is continually being enhanced and our community involvement efforts are a priority focus. Our organization particularly values those who value and are appropriately skilled at providing exceptional guest experiences.

Job description

Must have very highly developed inter-personal skills, able to adapt to varying situations and personalities, while remaining solution-oriented to achieve the best outcome in all interactions, either from within or external to our organization. Must be able to handle multiple high priorities and essential 'To-Dos' efficiently, effectively, and with an involved but cool-headed approach.

Much of the work involves a computerized property management system requiring your adeptness and quick learning to operate. However, you must have the realization that a computer program, while intended to assist with guest service does not replace any aspect of actual human to human service and interaction.

Trustworthiness, dependability, detail orientation, and pro-activeness in performing the job are also essential requirements.

Hours and shifts may vary across 7 days a week and 24 hours in the day. If you are the right person, the position may lead to a more full-time role as our business levels continue to increase.

Currently, the job pays $15.00 per hour.

Job Types: Part-time, Permanent

Salary: $15.00-$15.05 per hour

Benefits:

  • Flexible Schedule
  • On-site Parking
  • Store Discount

Schedule:

  • 8 Hour Shift
  • Day shift
  • Holidays
  • Monday to Friday
  • Night Shift
  • Weekends

COVID-19 considerations:
To keep our team members as safe as possible we have installed plexiglass shields and made masks and gloves available for all.

Experience:

  • Customer Service: 1 year (Preferred)
  • hospitality: 1 year (Preferred)

Work remotely:

  • No