Vancouver - Point Grey Campus
Information Systems & Tech
Info.Sytems&Technlgy, Level B
Business Analyst I
Faculty of Arts
$61,840.00 (minimum) - $74,238.00 (midpoint) - $89,085.00 (maximum)
Desired Start Date:
Job End Date:
"Midpoint" of the hiring salary range means the individual possesses full job knowledge, qualifications and experience.
This position is expected to be filled by promotion/reassignment and is included here to inform you of its vacancy at the University.
The Business Analyst I is responsible for supporting requirements definition, business process analysis and design, functional design, configuration, implementation, testing, training, and documentation for services delivered by Arts Instructional Support and Information Technology (ISIT). The incumbent forms part of a team that works closely with Arts ISIT staff to support the successful delivery of services for the administrative, teaching, and research needs for approximately thirty departments, schools, and units, supporting over 800 faculty, 600 staff, and 13,000 students across the Faculty of Arts.
The position reports to the Acting Director, Arts ISIT, and works closely with the Project Manager. The role requires interactions with Arts ISIT support staff, managers, and Arts faculty and staff to understand business requirements and priorities.
- Consults with stakeholders to carry out business process assessments utilizing a structured requirements process (gathering, analyzing, documenting, and managing changes) to identify business priorities.
- Responsible for planning workshops, interviews, and surveys, preparing materials, communications, and leading implementation.
- Consolidates and reviews information gathered through various requirements gathering processes, summarizing findings, and presenting to stakeholders and senior management.
- Works with stakeholders to determine process improvements and documents them in a detailed registry.
- Analyses the impacts of proposed changes to services and/or processes for Arts ISIT and client stakeholders.
- Provides input to project documentation and status reports by documenting requirements and business priorities, providing estimates on required resourcing and capabilities, and defining processes.
- Acquires working knowledge of the university's technical and business environment.
- Builds and maintains good working relationships with functional teams, management, and client stakeholders.
- Participates in the assessment of new processes and/or technologies to support business goals.
- Maintains appropriate professional designations and up-to-date knowledge of current information technology techniques and tools.
- Performs other related duties as required.
Reports to the Acting Director, Arts ISIT, and works closely with the Project Manager. Work is reviewed in terms of achievement of specific objectives.
May involve limited supervision of student staff.
Consequence of Error/Judgement
Errors in judgment may result in the inefficient use of resources, damage to the image and reputation of Arts ISIT and the Faculty of Arts, and impact the unit's ability to meet its operational and strategic objectives.
Undergraduate degree in a relevant discipline. Professional development in business analysis and related disciplines is an asset. Minimum of two years experience or the equivalent combination of education and experience. Experience in at least one of the following is an asset: IT, service/help desk, project management, higher education. Ability to effectively facilitate groups to achieve appropriate outcome. Knowledge of project management, quality assurance, change management disciplines and best practices; and development methodologies. Good organizational, planning, and prioritization skills. Able to multi-task and deliver multiple assignments in a fast-paced and changing environment.
Demonstrates the willingness, ability, and enthusiasm to learn new processes, methodologies or technologies. Enthusiastic about contributing to the learning environment of the University.
Equity and diversity are essential to academic excellence. An open and diverse community fosters the inclusion of voices that have been underrepresented or discouraged. We encourage applications from members of groups that have been marginalized on any grounds enumerated under the B.C. Human Rights Code, including sex, sexual orientation, gender identity or expression, racialization, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.
All qualified candidates are encouraged to apply; however Canadians and permanent residents will be given priority.