Personal Training Manager

Gold's Gym - British Columbia - Port Coquitlam, BC (30+ days ago)

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Gold’s Gym is hiring full time Personal Training Manager, with potential to grow! Are you outgoing, enthusiastic, with a passion for fitness? We would love to hear from you!

About Gold’s Gym

Gold’s Gym has been the authority on fitness since 1965. It was then that fitness legend Joe Gold took the knowledge and expertise he gained from training at the world famous “Muscle Beach” and opened up the first Gold’s Gym on Pacific Avenue in Venice, California. At Gold’s Gym, our goal is simple: We’re here to help you Know Your Own Strength®. We are committed to helping people find their inner strength and reach their goals.

Key Responsibilities

Generate personal training sales through providing presenting the value of personal training by creating an outstanding experience for new and existing clients, referrals from members, and promoting the facility by distributing guest passes to prospective members
Conduct service appointments with members that includes fitness coaching, body fat analysis and nutritional counseling
Meet and exceed individual and team sales quota by monitoring sales KPIs, forecasting, fine-tuning sales processes, and ensuring consistency of sales metrics among the team
Develop personalized fitness programs in accordance of the member’s abilities and goals to influence behaviour change
Oversee the Personal Training department to ensure the staff are meeting the requirements of the position
Provide continual support, development and training to all personal trainers to ensure that all personal training sessions are taught to standards and follow Gold’s Gym guidelines
Assist the Human Resources department to interview personal training candidates
Ensure Personal Trainers are completing sales statistic reports in a timely manner
Resolve any of the personal trainers’ payroll discrepancies and submits payroll report to head office in a timely manner
Resolve any payment defaults on personal training member accounts and manage renewals
Assist the Fitness Director to create and manage the personal training budget
Monitors and adjusts ideal personal trainers’ work schedules to maximize employee productivity, obtain sales goals and cover key business hours/peak days
Participate in events to generate new sales, such as trade shows, open houses, member appreciation nights, etc.)
Educate and train Personal Trainers on the Gold’s Gym British Columbia app to send members personalized workouts, group class schedules, and more
Train Personal Trainers on the company’s policies, reporting systems, sales statistic reports, session verifications, and software operating systems
Assist to serve as liaison between the General Manager and the personal trainers to ensure all staff are aware of any club updates
Work closely with all functional teams (human resources, operations, personal training, marketing, finance, customer service, etc.) as a key contributor to the company’s overall success and profitability
Inspire and grow your team through leading by examples and building a positive team spirit


Minimum of 2-4 years personal training management experiences
Strong leadership skills, with ability to motivate and influence people
Detailed understanding of sales processes and a proven track record of achieving sustainable, profitable business result
Committed to delivering exceptional customer service and promoting client loyalty
Collaborative, enjoys helping others and being part of a team
Proof of Personal Training certification (ACE, NASM, ACSM, NSCA, etc.) or BCAK registered Kinesiologist and currently registered with a recognized organization (BCPRA, BCAK, CSEP or CFES)
Current Emergency First Aid and CPR Level A Certificate

What We Offer

Positive, rewarding, and collaborative team environment
Competitive compensation
Complimentary club membership
Discount on Gold’s Gym products and services

NOTE: This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

Gold’s Gym British Columbia is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at

Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest.