Infrastructure Analyst

Sheridan College - Oakville, ON (30+ days ago)

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Employee Group: Support Staff-Appendix D
Campus: Trafalgar (May be assigned activities at any Sheridan campus)
Payband: J
Reference Number: 19-S-108
Hourly Range: $36.78-$42.64
Application Deadline: Nov 19th,2019
Hours/Week: 40
Hours: 8:30 am to 5:00 pm
Application Details: This is a temporary position that may continue up until May 29th, 2020

This intermediate technical position reports directly to the Director, Information Security and Infrastructure. The incumbent provides advice and guidance to the entire Sheridan community, corporate clients, and other educational institutions specific to architecting, planning, enhancing, redesigning, securing and administering network infrastructure that support academic and administrative users at all Sheridan campuses. In addition, this position is responsible for analyzing and optimizing system performance, scalability and stability, recommending ways of reducing operating costs and recommending solutions in response to changing Sheridan requirements.

Specific Responsibilities Include:
Actively participates in the designs, implementation and support of multi-platform wired, wireless, inter-campus network links, and Internet environments, and for adaptation and development testing of new technologies, software, hardware, and systems.
Architects, implements and administers Sheridan’s entire wired and wireless network, third party and inter-campus infrastructure links.
Acts as a technical resource and provides a high level of problem resolution for all infrastructure related problems for Sheridan, partners, and vendors or consultants.
Researches, develops and implements security tools, solutions and strategies to protect the network infrastructure. This includes securing all communications traversing the network from attached systems (i.e., desktop/laptop clients, the IP telephony system, all converged communications platforms, the server environment, databases, etc.).
Develops implements and administers all information and statistic collection tools as well as the monitoring of applications used to track all devices using the network and/or network resources.
Acts independently to resolve highly time critical disruptions to all network and infrastructure systems.
Researches, implements and administers all satellite office and home office technologies and connectivity back to Sheridan. This includes technologies such as VPN client software and branch routers supporting all voice, video and data communications.
Working with senior technical resources to pioneer new technology initiatives by researching leading-edge technologies and participating in field trials and pre-production testing of vendor software, hardware and systems.
Conducts detailed technical presentations of planned projects and provides information/training sessions for staff.
Investigates, analyses, and determines the interdependencies and compatibility issues that arise when attempting to integrate leading edge technologies with existing infrastructure and systems.
Participates in IT or non-IT driven projects. Anticipated conflicts and problems that will occur when planning and implementing system projects.
Performs other related duties as assigned.

The successful candidate will possess a 3-year diploma/degree in an Information Technology program or a related field, along with a minimum of 3 years progressive experience in: Information and Communications technologies related to a business environment, including core, distribution, and access networking as well as network security solutions such as firewalls and intrusion prevention systems. Cisco certification such as the CCNA/CCDA or equivalent will be considered an asset”,. Must have a good knowledge of current programming languages such as Perl, Python, HTML, XML, TCL, Expect, UNIX shell scripting, etc. The incumbent must possess good oral, written and interpersonal skills to effectively communicate with technical and non-technical management, staff, faculty, students, external clients or vendors. Demonstrated project management skills to participate in projects involving other network support members, or other IT and non-IT technical groups. The incumbent is required to have an in-depth overall understanding of how many different types of hardware or software components work and how they interact with each other in order to plan and design complex infrastructure environments and solve problems when they arise, to minimize impact to business operations.
Sheridan welcomes diversity in the workplace and encourages applications from all qualified individuals, including visible minorities, Indigenous People, and persons with disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), Sheridan is committed to accommodating applicants with disabilities throughout the hiring process. At any stage of the hiring process, Human Resources will work with applicants requesting accommodation.

Note: Copies of educational credentials are requested at the time of an interview. As a condition of employment, Sheridan requires confirmation of educational credentials in the form of an official Canadian transcript or an official evaluation of international credentials which determines Canadian equivalency.