The role of Specialist Solution and System Integration is responsible for the successful deployment of advanced infrastructure, telecom, Industrial IoT, software development, application, and technology solutions, systems and services. The Specialist ensures that all business requirements are met by team members and projects, and contributes to the global evolution of CN’s I&T. The Specialist is a key player in the team, ensuring the technology delivered is secure, reliable, available, resilient, performant, and aligned with safety standards per business requirements.
Engage with customers to capture requirements
Translate the technology solution architecture into engineering or software development standards & specifications
Establish test plans and tests results for newly defined solution
Conduct lab testing and log results
Ensure that solution designed meet all business requirements
Based on blueprint and test results in the lab, create Detailed / Functional Design
Establish deployment/migration strategy and guide project team and operations
As required travel to visit field sites and inspect installations
Guide other Integrator(s) and help address potential and current with them
Coordinate installation with technicians in the field, or with business owner for maintenance window
For support issues during project migration or deployment, determine appropriate resolution/solution through root cause analysis and impact analysis
Transition-to-core: update of documentation, systems, training, and presentation
Define and maintain engineering and configuration standards
Apply, and ensure compliance with, all appropriate CN I&T standards (e.g. Security, Architecture, Project Delivery Methodology, SOX, Telecom, Software Engineering, etc.)
Engage external providers and work with Business Planning, Supply Management and Legal teams in the context of procuring delivery and / or support services of existing or new services
Manage the roadmap (hardware & software) with the vendor based on CN strategy & I&T technology needs
Estimate overall solution costs and share information with Project Managers and stakeholders
Create technical diagrams and documentation for the solution
Work with Project managers during the planning phases and identify deployment steps and risks
Follow the Change and Release Management processes by initiating Change Controls and executing cut-over plans.
This role may require occasional business travel in accordance with CN policy for meetings.
This role supports a 24/7 environment.
Field sites visits for deployment activities or to attend industry events or conferences.
5 to 10 years of relevant work experience
At least 7 years of experience in a software development, manufacturing, management or sales company in the telecommunications services industry
At least 5 years of relevant (specialized) technical experience in complex detailed design and solution integration
Experience in the design, configuration and deployment of telecommunications systems
Proven experience in the delivery of technology projects involving multiple parties
Proven experience with IP protocols and technologies.
Experience in design and implementation of MPLS networks.
Routing and Switching
Experience in design and implementation of LAN/WAN solutions.
Experience with Cisco Data Center Technologies: Cisco Nexus (N9K,N7K, N5K, N2K, Fabric Path, Spine and Leaf, VxLAN, QOS queuing on Nexus platforms, MPLS on Nexus)
Experience with ASR Platforms (ASR1K, ASR920, ME3600)
Experience with PoE/PoE+.
Tools and Systems Management
Experience in design, automation, deployment of Telecom systems monitoring solutions
Experience in KPIs and dashboard management.
Experience developing automation in the Telecom environment in one or more of the following areas: Network Provisioning, Network Management, Policy Compliancy, Quality Check, Reporting, Testing and Troubleshooting)
Experience with automation frameworks, development environments and technologies related to networking (such as Python scripting, Ansible, Git)
Experience with Agile methodology
Experience in network automation of Micro Focus and Selenium (asset)
Experience with Red Hat OpenStack (asset)
Experience in network function virtualization (NFV) and software defined network (SDN) (asset).
Bachelor’s degree in Computer Science, Computer Engineering, Electrical Engineering, a related field of study, or equivalent work experience
Technical certifications (asset).
General Skills and Competencies
Set objectives that are consistent with CN's plan and take responsibility for achieving results
Ability to solve problems in innovative ways
Ability to organize and manage time and priorities
Adopt a team mentality: Build collaborative relationships with others
Communicate effectively orally and in writing and make presentations
Fostering a Safety Culture: Taking Action
Be inspirational: educate and empower people.
Ability to accurately estimate the work required for the tasks assigned to integrators
Technical documentation skills
Knowledge of computer security principles
Strong knowledge of systems engineering
Ability to estimate the effort and cost required for delivery
Technology and Infrastructure (T&I)
Mastery of telecommunications networks or computer systems and software development
Mastery of IT infrastructure and telecommunications technologies.
Expertise in MPLS (LDP, RSVP-TE), MP-BGP and QoS
Deep knowledge of IP routing (EIGRP, BGP, ISIS) and redistribution between routing protocols on different vendor platforms
Expertise in transmission technologies (fiber, copper, microwave)
Certifications: Alcatel NRS2, Cisco CCNP (or higher).
Routing and Switching
Deep knowledge of IP routing (EIGRP, OSPF, BGP, ISIS) and redistribution between routing protocols on different vendor platforms
Functional understanding of L2 topologies and deployment (LAN extensions, STP)
Functional understanding of MPLS networking (LDP, MP-BGP)
Good understanding of transmission technologies (fiber, copper, wireless)
Extensive knowledge with the IP network ecosystem: DNS, DHCP, VPN, firewalls, Load Balancer, Network Acceleration, Network Monitoring tools, WIFI, VoIP.
Expertise in design and implementation of LAN/WAN end-to-end solutions
Expertise in Routing protocols (BGP, IS-IS, EIGRP, etc.)
Expertise in Data Center automation (integration with VM, Storage, FW, IPAM, etc.)
Expertise in Security (Zoning, Vlan, VPRN, IPS/IDS, etc.)
LAN/WAN, Data Center, Edge and Core platforms for enterprise/industrial and service provider scale (Nexus, ISR, ASR1K, ME3600, 3850/3650, IE3000/4000, CGR2010, 2960+, etc.)
Expertise in switching technologies and related security (Spanning-Tree, LAN Security – DHCP Snooping, Arp Inspection, Broadcast, Multicast, etc.)
Expertise in QOS (Marking, Queuing, Shaping, Policing, etc.).
Tools and Systems Management
Expertise in tapping and aggregation technologies (Network Critical, GiGamon…)
Knowledge in reporting and analytics solutions (Tableau, PowerBI, Business Objects...)
Knowledge in MIBs and object IDs
Knowledge in SNMP v1/v2, v3, Syslog
Knowledge in Netflow, IPFIX and IP SLA.
Good knowledge of data models and APIs communications
Understanding of Data Center switching, edge routing and cloud networking
Understanding of hypervisor virtualization infrastructure (VMWare).
CN is an employment equity employer and we encourage all qualified candidates to apply. We thank all applicants for their interest, however, only candidates under consideration will be contacted. Please monitor your email on a regular basis, as communication is primarily made through email.