Office Team Leader (Administrative Manager)

Berwick Qualicum Beach - Qualicum Beach, BC (30+ days ago)

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Experience the Berwick Difference

Since 1989 Berwick Retirement Communities has been committed to offering the highest quality in retirement living. We have seven residences across British Columbia: Victoria (2), Nanaimo, Comox, Kamloops, Campbell River, and Qualicum Beach. We are proud to be an award winning group that is Island Owned & Managed.

This is a unique and exciting opportunity for the right candidate to serve as Office Team Leader at our brand new community in Qualicum Beach.

Are you a dynamic connector with outstanding administrative and soft skills?

Are you an adaptable and inspirational leader?

Does working in a community of staff and residents in a hospitality focused environment feel like a dream come true for you?

If so, we would love to have a conversation with you.

Berwick Qualicum Beach-

Office Team Leader

Full-Time Benefited position – 37.5 hrs/week Management Position

Hours of Work: Sunday- Thursday 8:30am-4:30pm


Responsible for organizing and coordinating office operations and procedures to ensure organizational

effectiveness and efficiency. This includes providing administrative support to the General Manager and various departments. Responsible for reception and switchboard duties and supervision of office and/or concierge staff. Maintains resident/staff files, processes resident move in/out documentation and maintains the resident billing system. Manages all resident, staff and company information in a confidential manner and in accordance with the freedom of information and protection of privacy act. Rotational Manager on call responsibility.


  • Excellent communication skills, tact, diplomacy and good judgment
  • Patient and respectful to others
  • Must be well organized and have the ability to meet tight deadlines with constant interruptions
  • Professional, confidential and strong time management skills
  • Have a good understanding of computers and ability/willingness to learn multiple specialized computer programs


  • Grade 12 or equivalent
  • Excellent word processing, database, spreadsheet and data entry skills
  • Proficient skill level with Microsoft Office programs, Word, Outlook and Excel
  • Typing speed of 50 WPM
  • Experience with financial transactions, petty cash, recording and balancing etc
  • Valid Emergency Level 1 First Aid certificate
  • CPR Level B or C


  • A minimum of two years related experience in a supervisory office administrative position
  • Experience dealing with seniors would be an asset
  • Related experience in a customer service based position including dealing with the general public

Personal Competencies:

  • Demonstrates a commitment to providing the highest quality of customer service
  • Self driven individual who will work independently as well as in a team environment
  • Demonstrated ability to multitask while maintaining focus and staying on task
  • Strong computer literacy skills

Please apply with cover letter and resume via INDEED to the attention of the General Manager.

What Our Staff Are Saying About Working With Berwick Retirement Communities

I love working at Berwick. Each day presents different opportunities to challenge ourselves. I get to work closely with staff and residents to ensure that the programs we offer are the highest quality and most up to date. We have such a great team that supports each one other and inspires me to do my best.

-Jacqueline, Recreation Manager Berwick on the Park since 2017

One of the things I enjoy about working with with Marquise at Berwick is the people I am surrounded with. My team is upbeat and focused on teamwork and high quality food. The company also has room for growth which is what we all want from an employer.

-James, Sous Chef, Marquise Food Services at Berwick on the Lake since 2004

It has been my pleasure to work at Berwick these past 10 years as a Resident Care Aide. I have enjoyed sharing many touching moments with residents and staff; they are all like family to me.

- Heather, Enhanced Living Services, Berwick House since 2008.


  • Extended health care
  • Vision care
  • Dental care
  • Life insurance
  • Disability insurance
  • Vacation & paid time off
  • Discounted/free food
  • Wellness programs
  • Company events & social hours
  • Employee assistance programs

Job Type: Full-time


  • office administration: 5 years (Preferred)