Sunwing Travel Group is the largest vertically integrated travel company in North America! Our Purpose: passionate people making vacation dreams come true.
We're looking for a DevOps Administrator to join the Toronto Information and Technology team. You will be responsible for system improvements and upgrades, and lead the research, design, planning, implementation, maintenance and support of existing and emerging infrastructure technologies.
Be EPIC! Our Values are entrepreneurial, passionate, innovative and customer-centric. Named one of Canada’s Fastest-Growing companies for 14 years in a row, we are looking for an epic DevOps Administrator to join our team.
You are a results-oriented DevOps Administrator, able to think outside the box to identify new and improved solutions. Reporting to the Manager, IT Infrastructure, you will identify solutions to meet and continuously improve system performance and uptime. With a passion for giving customers a great experience, you actively work for opportunities to achieve system advances and to recommend any enhancements to meet new or changing demands.
What You’ll Do:
Maintain internal networking infrastructure, including Cisco UCS, Monitoring Systems and a full Microsoft stack of servers
With minimal supervision, assists in the research, design, planning, implementation, maintenance and support of existing and Leads research, plan, design, implementation and support of existing and emerging infrastructure technologies in a complex environment with minimal supervision
Identifies solutions to meet and continuously improve system performance and uptime
Recommends enhancements to meet new or changing system demands
Experience with management and maintenance of a VMware HorizonVDI environment for 500+ users
Determines the setup, configuration and maintenance required for new and/or upgraded servers/systems/applications according to industry best practices and/or standards, and where necessary, establish database connectivity
Develops and maintains system-related documentation to facilitate implementation and/or adoption of system changes
Performs setup, configuration and ongoing monitoring of Active Directory infrastructure (i.e. AD replication/DNS troubleshooting, event log monitoring, OU maintenance, demotion & removal of domain controllers/DNS/DHCP of servers, promote DCs, etc.)
Performs setup, configuration and ongoing monitoring of office 365 environment (i.e. email monitoring, configuration of security settings, event log and backup monitoring)
Experience designing, and implementing MDM solutions such as JAMF and SOTI
Plan, design, implement web application servers onto the internet (i.e. DMZs); ensures redundancy
Performs ongoing system maintenance of servers including general server cleanup and system monitoring to ensure that sufficient disk space and memory exist to meet day-to-day needs of each office
Ensures server security compliance conforms to and/or exceeds industry best practices
Functional lead for all major IT-supported subsystems such as Sophos Antivirus, Palo Alto Global Protect VPN, Active Directory, Office 365, WSUS, SQL Servers, Windows 2003-2016 Servers, Share Point, etc. and associated documentation
Track projects and system incidents through to resolution via the IT ticket tracking system and the various IT Logs
Reviews system audit logs, documents and action events as required
Handles escalation of problems forwarded by team members by direction/mentoring or by resolution. Delegates where appropriate
Ensure knowledge-transfer is achieved by mentoring and training other system administrators.
Actively looks for opportunities to improve system and application efficiencies
Leads, evaluates, determines, develops, design and actively looks for opportunities to improve and/or implement system/application efficiencies
Performs setup, configuration and ongoing maintenance of storage infrastructure (i.e. NetApp, HP 3PAR SAN,)
Setup and Maintain RHEL 6 and 7 Linux instances
Other duties as required
What You’ll Need:
7 to 10 years progressive Infrastructure admin experience; 6 years or more, with Windows Server/Storage administration, analysis, or engineering
VMware VCP an asset
Microsoft and / or VMware certifications preferred
Cisco UCS and FlexPod architecture support experience
Experience with storage architecture and SAN technology (Nimble, HP 3PAR, )
Senior Microsoft Office 365, design, build, and administration experience.
Experience with mid to large size server operations including daily operations and maintenance as well as project based work such as migrations, upgrades etc.
Experience with MDM solutions such as JAMF and SOTI
Experience installing, configuring, upgrading, troubleshooting and managing server environments
Proficient with Windows Server (including services – DNS, DHCP, etc.), Active Directory, System Center, SQL, WSUS, etc.
Ability to work effectively under pressure and manage multiple, concurrent and conflicting priorities and deadlines
Good verbal, written, and presentation skills (English)
Excellent Network architecture and support experience
Dev-Ops Background preferred
3PAR, Nimble and other enterprise SANs, in-depth understanding of storage protocols FC/iSCSI/NFS/ and FC switches and zoning configuration, RAID levels
Ability to think outside the box and beyond the current solution to identify new and improved solutions – can identify an idea logically, document the overall solution and the technology and successfully deliver the solution
Ability to work independently with minimal supervision and in a team environment
Exceptional and proven technical, analytical, organizational and time management skills
Excellent customer service skills, with a clear understanding of customer impact and business requirement.
Extremely developed troubleshooting/problem solving skills
Exceptionally motivated and technical individual with experience in numerous aspects of Information Technology
Excellent ability to utilize available tools to effectively obtain results
Ability to mentor Systems Analyst I as well as other team members through knowledge-transfer
Superior ability to understand and incorporate new operating systems, applications, etc. from test to production environments
Demonstrated proficiency using Windows applications (Word, Excel, Access, Internet Explorer, etc.)
Technical writing including documentation of procedures
Web and API development experience a plus
What You’ll Be A Part Of:
Open concept, collaborative work space
Fresh Café with delicious snacks
Great travel perks
Roof top terrace in the summer
Daily Free Boot Camp and Yoga sessions
Grow your career with challenging and rewarding work that makes a difference
Opportunity to give back through our social responsibility initiatives
Work with a fun, passionate, travel loving team!
See for yourself! @sunwinglife
We have grown from the smallest tour operator in Canada to the largest vertically integrated travel company in North America.
So what does that mean? For Sunwing, it means all our products and services are offered in one vacation and all brands fall under the same parent company. We are comprised of leading leisure tour operators, travel retail, destination management, and hotel management.
We are: Sunwing Vacations and Signature Vacations; Sunwing Airlines, SunwingJets, a luxury private jet charter service, Vacation Express, a growing tour operator in the United States, SellOffVacations.com and Luxe Destination Weddings, our travel retail businesses, NexusTours, our destination management company offering ground transportation, popular tours and excursions, and Blue Diamond Resorts, the fastest growing hotel chain in the Caribbean. Blue Diamond operates popular resort brands including Planet Hollywood Hotels & Resorts, Royalton Luxury Resorts, Memories Resorts & Spa, Starfish Hotels & Resorts and Mystique Resorts across the Caribbean and Mexico.
We are also heavily involved in our communities! In 2015, we established the charitable initiative, Sunwing Foundation, to support the development of youth in the communities we operate in.
We are passionate people making vacation dreams come true!
We thank all who apply however only those who meet the qualifications will be contacted.
At Sunwing diversity is important to us. We encourage applications from all humans and will provide, upon request, reasonable accommodations in all aspects of the recruitment and selection process.