Software Sales Development Representative

SKURA - Oakville, ON (7 months ago)

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SKURA is seeking an energetic and highly motivated individual to generate new opportunities and grow our sales pipeline. This is an inside sales position requiring a consistent and high volume of prospecting activities including outbound calling, email campaigns, marketing lead development and qualification and event support. In addition to new customer acquisition activity, the candidate must develop a robust understanding of SKURA’s software products and in-depth industry knowledge in order to develop incremental opportunities within our existing customer base.

If you’re passionate about:
Creating a better sales process and customer engagements for our clients
Working in an environment encouraging innovation and open communication
Flexible hours and a casual environment
Working with the latest technology frameworks and industry standards
Then SKURA may be the place for you!

Responsibilities:
Working knowledge of SKURA’s product and target industries, target stakeholders and users, value proposition, customer success stories, etc. ;
Contact prospects by using cold calling (40 + calls per day) and other prospecting techniques to meet daily activity targets and overall opportunity generation goals ;
Maintain current knowledge of customer applications, competitive product differences, and social media/collaboration strategies to target and sell to prospective clients ;
Develop an understanding of internal processes and resources needed to effectively manage inside sales pipeline, including the tracking of all activities in Customer Relationship Management (CRM) ;
Screen incoming leads from a variety of marketing activities and prioritize according to highest potential for success ;
Contact prioritized leads through email, social platforms, and phone calls ;
Sell existing clients with new product and service offerings ;
Establish basis for discussion and qualify and develop leads along a very clearly defined process and supporting methodology ;
Focus on the customer issues, how they are measured, the impact they have on the customer’s business, and the urgency to solve them ;
Engage Content Creators, Subject Matter Experts, or Product Managers as required to address prospects’ questions or to overcome obstacles ;
Discover and document key roles, decision makers and stakeholders along a very clearly defined process and supporting methodology, documenting all activity in the CRM system ;
Communicate the value of the SKURA solution with senior executive decision makers while building relationships at all levels within the organization ;
Develop opportunities with appropriate Account Executive conveying and sharing all relevant information collected about prospect until the appropriate hand-over point is reached ;
Achieve monthly, quarterly, and yearly pipeline goals, as well as defined team goals and objectives

Required Skills/Experience:
Bachelor’s degree in IT, Business, Asset Management or related field required
3-5 years of inside sales experience required
Experience working for an enterprise software company preferred
Experience with software, Asset Management or high-tech business applications
A proven track record of reaching and exceeding targets
Experience with demand generation tools (such as Hubspot, Linkedin, Salesforce, Salesloft, and DiscoverOrg) a plus
Outgoing personality and excellent phone and social media skills
Proven ability to develop a professional rapport, engage prospects in meaningful dialog about issues they are trying solve, and address initial questions and objections confidently and professionally
Ability to talk to business executives who makes business decisions
Ability to navigate large organizations to identify decision makers and stake holders
Excellent grammar, written and oral communication skills
Excellent organizational skills
Ability to quickly learn processes, systems, industries, products, company, etc.
Experience with CRM tools and processes required
Experience with MS Office and Gmail
Ability to travel up to 15%.